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For Companies At a Glance
- Tasks: Provide exceptional support to clients and address their inquiries.
- Company: Dynamic financial services company focused on growth and impact.
- Benefits: Competitive salary, hybrid working options, and opportunities for career growth.
- Why this job: Join a team where your communication skills can shine and make a real difference.
- Qualifications: Proven customer service experience and strong communication skills.
- Other info: Fast-paced environment with plenty of room for personal and professional development.
The predicted salary is between 28800 - 43200 £ per year.
A financial services company in the UK is looking for a Customer Service Agent to provide exceptional support to clients. The successful candidate will have proven experience in customer service, excellent communication skills, and the ability to work under pressure.
Key responsibilities include:
- Addressing customer inquiries
- Maintaining records
- Assisting with policy changes
The role offers a competitive salary and hybrid working options, ideal for those looking to grow within a dynamic environment.
Hybrid Customer Service Agent – Drive Growth & Impact employer: Neilson Financial Services Ltd
Contact Detail:
Neilson Financial Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Customer Service Agent – Drive Growth & Impact
✨Tip Number 1
Network like a pro! Reach out to current or former employees of the company on LinkedIn. A friendly chat can give us insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common customer service scenarios. We should be ready to showcase our problem-solving skills and how we handle pressure.
✨Tip Number 3
Show off our communication skills! During interviews, make sure we articulate our thoughts clearly and confidently. Remember, it’s all about making a great impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure our application gets noticed. Plus, we can keep track of our application status easily.
We think you need these skills to ace Hybrid Customer Service Agent – Drive Growth & Impact
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service experience and communication skills. We want to see how you've tackled challenges in the past, so don’t hold back on those examples!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about the role and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Problem-Solving Skills: In your application, give us a glimpse of how you handle pressure and resolve customer inquiries. Share specific instances where you’ve made a positive impact – we’re all about growth and impact here at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and get to know you better. Don’t miss out on this opportunity!
How to prepare for a job interview at Neilson Financial Services Ltd
✨Know Your Customer Service Basics
Brush up on your customer service principles and best practices. Be ready to share specific examples from your past experiences where you successfully resolved customer issues or improved client satisfaction.
✨Showcase Your Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with a friend to refine your responses and ensure you can convey your ideas effectively.
✨Prepare for Pressure Scenarios
Think of situations where you had to work under pressure and how you handled them. Be prepared to discuss these scenarios during the interview, highlighting your problem-solving skills and ability to stay calm in challenging situations.
✨Research the Company and Its Values
Familiarise yourself with the financial services company’s mission, values, and recent developments. This will not only help you tailor your answers but also show your genuine interest in the role and the company.
