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- Tasks: Lead a dynamic spa team and deliver top-notch wellness experiences to guests.
- Company: Join Neilson, a vibrant company focused on fun and adventure in beautiful Mediterranean resorts.
- Benefits: Earn up to £1000 PCM, enjoy shared accommodation, meals, and travel perks.
- Why this job: Experience a summer of sun, fun, and personal growth while making guests feel amazing.
- Qualifications: NVQ Level 3 in Beauty Therapy or equivalent; management experience is a plus.
- Other info: Create unforgettable memories and friendships while working in a stunning beach environment.
The predicted salary is between 1000 - 1400 £ per month.
LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean
DATES: Summer seasonal, April until November
REPORTS TO: General Manager
SALARY: Up to £1000 PCM gross + Uncapped commission + Shared accommodation + flights, meals + great overall package
As a Spa Manager, you will be the driving force behind our Spa and wellness centres. You will lead from the front in promoting Neilson's relax, restore & revive philosophy. As an NVQ level 3 Beauty Therapist or equivalent, your skills will bring an additional touch of luxury to our resorts and allow our guests to indulge in some well-deserved time. You will ensure your team delivers excellent treatments and leave your clients feeling on top of the world. You will work closely with your team to ensure our spa operates smoothly. You will help maximise treatment and retail sales, exceed set financial targets, and provide high customer satisfaction. You will work with the luxury brand Temple Spa, which will provide all the required product training to ensure you have the knowledge to deliver excellent treatments and maintain training standards across your team.
Working for Neilson is more than a job; it is a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it is all about sharing your passion for the activities you love. You will be working hard, but the work is fun, and there is always plenty of time to play. If you are a brilliant Spa Manager looking for adventure and a fantastic change of scenery, there could be a place for you on our team. We are looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked.
JOB CRITERIA & RESPONSIBILITIES
- You will manage a diverse team of Spa and Massage Therapists with confidence.
- Your strong management skills will ensure the daily spa operation is smooth and efficient.
- You will create functional weekly rotas for all therapists.
- Previous spa management experience is desirable but not essential.
- You will maximise spa sales by upselling treatments and Temple Spa retail products.
- Maintain an efficient and customer-friendly spa booking process.
- Ensure that all spa treatments are delivered and performed to the highest standards.
- To maintain an excellent level of industry knowledge covering spa services and products.
- Achieve/exceed all agreed targets regarding key performance indicators.
- Ensure that the spa is always clean, presentable, and welcoming.
- Follow all standard operating procedures.
- Follow all Health & Safety procedures and instructions.
- Identify and report any issues that will negatively affect the spa operation.
- Share and implement any new ideas for improvements.
- Seek direct feedback from our guests and report this to your line manager.
- Demonstrate excellent product knowledge.
- Manage stock levels and follow the usage guidelines.
- Ensure that all retail and professional stock is secure and handled correctly.
- Use spa POS systems correctly.
- Build rapport, develop, and maintain positive working relationships with the spa team, management, and all other team members.
- Willing to help out and cover in other departments as required by the business.
QUALIFICATIONS AND EXPERIENCE REQUIRED
- Beauty Therapy NVQ Level 3 or equivalent.
- Beauty Therapy NVQ Level 3 Hot Stone and Gel manicure/pedicure or equivalent.
- The ability to confidently hold a conversation in English.
- Computer literate with a basic understanding of Word, Excel, Email.
- Sales experience is desirable but not essential.
- Previous overseas work experience is desirable but not essential.
WORKING FOR NEILSON
There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you will develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you will be telling for years.
The package includes:
- Staff accommodation provided on a shared basis - No bills to stress about.
- Breakfast, lunch, and dinner while on duty.
- Travel to and from the resort, within Europe (subject to our staff travel policy).
- Visa & permits if applicable (UK Passport holders).
- Full training, including E-learning packages.
- Opportunities for progression via our jump up/Jump higher programmes.
- Uniform specific to your job role.
- One day off per week + accrued holidays.
- Mate's rates & family holiday discounts.
- Emergency medical & dental insurance.
- Opportunities to obtain additional qualifications via the Neilson Academy.
- Feel free to use the resort equipment in your spare time.
- 24/7 access to emergency assistance support – Independent mental health support service.
Spa Manager - Summer 2026 - Various Mediterranean Resorts in Wakefield employer: Neilson Active Holidays
Contact Detail:
Neilson Active Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager - Summer 2026 - Various Mediterranean Resorts in Wakefield
✨Tip Number 1
Get your networking game on! Connect with people in the industry, especially those who have worked at Neilson or similar resorts. Attend events, join online groups, and don’t be shy to reach out for a chat. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual meet-up, let your friendly and energetic side shine through. Remember, they’re looking for someone who can build rapport with guests and the team, so be yourself and show them why you’d be a great fit!
✨Tip Number 3
Prepare to talk about your experience! Brush up on your previous roles and think of examples that highlight your management skills and customer service prowess. Be ready to discuss how you’ve handled challenges in the past and how you can bring that expertise to the Spa Manager role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Neilson family. So, get your application in and let’s make this summer unforgettable together!
We think you need these skills to ace Spa Manager - Summer 2026 - Various Mediterranean Resorts in Wakefield
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through. We want to see how much you love what you do and how you can bring that energy to our team!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the Spa Manager role. We’re looking for specific examples of how you've led teams and maximised sales in previous positions.
Be Personable: In your cover letter, don’t be afraid to show a bit of your personality! We value friendly and approachable candidates who can build rapport easily, so let us get to know the real you.
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves!
How to prepare for a job interview at Neilson Active Holidays
✨Know Your Spa Treatments
Make sure you brush up on the various treatments and services offered at the spa. Familiarise yourself with Temple Spa products and their benefits, as this will show your passion for the role and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Spa Manager, you'll be leading a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them and handled any challenges. This will demonstrate your capability to ensure smooth operations.
✨Understand Sales Strategies
Since maximising treatment and retail sales is key, think about how you can upsell services and products. Be ready to discuss any previous sales experience or strategies you've used to boost sales in a spa or similar environment.
✨Emphasise Customer Satisfaction
Prepare to talk about how you ensure high customer satisfaction. Share specific examples of how you've gathered feedback and made improvements based on guest experiences. This will highlight your commitment to providing an exceptional spa experience.
