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- Tasks: Lead a dynamic spa team and deliver top-notch wellness experiences.
- Company: Join Neilson, a vibrant company in stunning Mediterranean resorts.
- Benefits: Earn up to £1000 PCM, plus uncapped commission, meals, and shared accommodation.
- Why this job: Experience summer adventures while making guests feel amazing at our luxury spas.
- Qualifications: NVQ Level 3 Beauty Therapist or equivalent; management experience is a plus.
- Other info: Enjoy a fun work environment with opportunities for personal growth and new friendships.
The predicted salary is between 850 - 1150 £ per month.
LOCATION: Europe - We have various Neilson Beach Clubs across the Mediterranean
DATES: Summer seasonal, April until November
REPORTS TO: General Manager
SALARY: Up to £1000 PCM gross + Uncapped commission + Shared accommodation + flights, meals + great overall package
JOB DETAILS: As a Spa Manager, you will be the driving force behind our Spa and wellness centres. You will lead from the front in promoting Neilson's relax, restore & revive philosophy. As an NVQ level 3 Beauty Therapist or equivalent, your skills will bring an additional touch of luxury to our resorts and allow our guests to indulge in some well-deserved 'me' time. You will ensure your team delivers excellent treatments and leave your clients feeling on top of the world. You will work closely with your team to ensure our spa operates smoothly. You will help maximise treatment and retail sales, exceed set financial targets, and provide high customer satisfaction. You will work with the luxury brand Temple Spa, which will provide all the required product training to ensure you have the knowledge to deliver excellent treatments and maintain training standards across your team.
Working for Neilson is more than a job; it is a lifestyle. Spend the summer season based in one of our beautiful beach club resorts, where it is all about sharing your passion for the activities you love. You will be working hard, but the work is fun, and there is always plenty of time to play. If you are a brilliant Spa Manager looking for adventure and a fantastic change of scenery, there could be a place for you on our team. We are looking for friendly, energetic, and approachable people who can build rapport with ease. Individuals who can instil confidence that every element of a Neilson holiday is delivered by a team who cares. Please note: All Neilson Active staff are DBS-checked.
JOB CRITERIA & RESPONSIBILITIES:
- You will manage a diverse team of Spa and Massage Therapists with confidence.
- Your strong management skills will ensure the daily spa operation is smooth and efficient.
- You will create functional weekly rotas for all therapists.
- Previous spa management experience is desirable but not essential.
- You will maximise spa sales by upselling treatments and Temple Spa retail products.
- Maintain an efficient and customer-friendly spa booking process.
- Ensure that all spa treatments are delivered and performed to the highest standards.
- To maintain an excellent level of industry knowledge covering spa services and products.
- Achieve/exceed all agreed targets regarding key performance indicators.
- Ensure that the spa is always clean, presentable, and welcoming.
- Follow all standard operating procedures.
- Follow all Health & Safety procedures and instructions.
- Identify and report any issues that will negatively affect the spa operation.
- Share and implement any new ideas for improvements.
- Seek direct feedback from our guests and report this to your line manager.
- Demonstrate excellent product knowledge.
- Manage stock levels and follow the usage guidelines.
- Ensure that all retail and professional stock is secure and handled correctly.
- Use spa POS systems correctly.
- Build rapport, develop, and maintain positive working relationships with the spa team, management, and all other team members.
- Willing to help out and cover in other departments as required by the business.
QUALIFICATIONS AND EXPERIENCE REQUIRED:
- Beauty Therapy NVQ Level 3 or equivalent.
- Beauty Therapy NVQ Level 3 Hot Stone and Gel manicure/pedicure or equivalent.
- The ability to confidently hold a conversation in English.
- Computer literate with a basic understanding of Word, Excel, Email.
- Sales experience is desirable but not essential.
- Previous overseas work experience is desirable but not essential.
WORKING FOR NEILSON: There is much to be gained from working anywhere within the Neilson programme. The people skills, the life skills, the confidence you will develop, and the overall experience will stay with you forever. You will have the time of your life, make a bunch of new friends, enjoy mad adventures, and create stories you will be telling for years.
The package includes:
- Staff accommodation provided on a shared basis - No bills to stress about.
- Breakfast, lunch, and dinner while on duty.
- Travel to and from the resort, within Europe (subject to our staff travel policy).
- Visa & permits if applicable (UK Passport holders).
- Full training, including E-learning packages.
- Opportunities for progression via our jump up/Jump higher programmes.
- Uniform specific to your job role.
- One day off per week + accrued holidays.
- Mate's rates & family holiday discounts.
- Emergency medical & dental insurance.
- Opportunities to obtain additional qualifications via the Neilson Academy.
- Feel free to use the resort equipment in your spare time.
- 24/7 access to emergency assistance support – Independent mental health support service.
Spa Manager - Summer 2026 - Various Mediterranean Resorts in Sunderland employer: Neilson Active Holidays
Contact Detail:
Neilson Active Holidays Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager - Summer 2026 - Various Mediterranean Resorts in Sunderland
✨Tip Number 1
Get your networking game on! Connect with people in the spa and wellness industry, especially those who have worked at Neilson or similar resorts. Attend industry events or join online groups to make those valuable connections that could lead to your dream job.
✨Tip Number 2
Show off your personality! When you get the chance for an interview or a casual chat, let your friendly and energetic side shine through. Remember, they’re looking for someone who can build rapport with guests and the team, so be yourself and show them why you’d be a great fit!
✨Tip Number 3
Research the company culture! Dive into Neilson’s values and their relax, restore & revive philosophy. This will help you tailor your conversations and show that you’re genuinely interested in being part of their team and lifestyle.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Neilson family and ready for an adventure in the Mediterranean!
We think you need these skills to ace Spa Manager - Summer 2026 - Various Mediterranean Resorts in Sunderland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the spa industry shine through! We want to see how much you love what you do and how you can bring that energy to our team.
Tailor Your CV: Make sure your CV is tailored to the Spa Manager role. Highlight your relevant experience, especially any management roles or customer service skills that align with our philosophy of relax, restore & revive.
Be Clear and Concise: Keep your application clear and to the point. We appreciate a well-structured application that makes it easy for us to see why you’re the perfect fit for the role without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity in our beautiful Mediterranean resorts.
How to prepare for a job interview at Neilson Active Holidays
✨Know Your Spa Treatments
Make sure you brush up on the various treatments and services offered at the spa. Familiarise yourself with Temple Spa products and their benefits, as this will show your passion for the role and help you answer questions confidently.
✨Showcase Your Leadership Skills
As a Spa Manager, you'll be leading a team. Prepare examples of how you've successfully managed a team in the past, focusing on how you motivated them and handled challenges. This will demonstrate your capability to ensure smooth operations.
✨Understand the Business Side
Be ready to discuss how you would maximise sales and exceed financial targets. Think about strategies for upselling treatments and retail products, as well as how to maintain high customer satisfaction. This shows you're not just about treatments but also about business success.
✨Emphasise Your People Skills
Since building rapport is key in this role, prepare to share stories that highlight your ability to connect with clients and team members. Show that you can create a welcoming atmosphere and instil confidence in guests that they are in good hands.
