Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead daily operations and ensure top-notch performance of a prestigious site in Cardiff.
- Company: Join a leading independent property company with a focus on excellence.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Flexible hours with potential for weekend work and a chance to develop your team.
- Why this job: Make a real impact on customer experience and site success in a vibrant city.
- Qualifications: Experience in facilities management and strong leadership skills required.
The predicted salary is between 35000 - 35000 £ per year.
An exciting opportunity has arisen to join a leading independent property company as a Facilities Manager / Centre Manager, overseeing a prestigious site in the heart of Cardiff city centre. In this role, you will take full responsibility for the operational performance of the centre, ensuring it is maintained to the highest standards. You will play a key role in driving compliance, security, tenant engagement, and customer experience, while supporting the commercial success of the site.
Key Responsibilities as Facilities Manager:
- Lead the day-to-day operations and overall performance of the centre
- Ensure the smooth and efficient running of all on-site activities
- Oversee security, maintenance, facilities management, and administrative functions
- Ensure full compliance with fire safety regulations, working closely with tenants
- Maintain high security standards, with flexibility to support additional requirements during nearby stadium events
- Develop and implement growth plans, service improvements, and new initiatives
- Build and manage relationships with contractors, suppliers, and key stakeholders
- Ensure compliance with all Health & Safety, safeguarding, and legal requirements
- Deliver an excellent customer experience and maintain high service standards
- Manage customer enquiries, feedback, and complaints professionally and efficiently
- Support marketing and promotional activities to increase footfall and engagement
- Lead, develop, and manage staff, including recruitment, training, and performance management
- Prepare and manage staff rotas to ensure effective coverage
- Monitor team performance and support ongoing development
- Set, manage, and monitor budgets and financial performance
- Control costs, oversee income streams, and support revenue generation
- Drive profitability and contribute to the long-term sustainability of the centre
- Prepare reports and provide regular updates to senior management
- Contribute to the strategic direction and long-term planning of the site
- Oversee CCTV operations
Hours: Monday to Friday 7am to 2pm plus Saturdays as and when required.
Facilities Manager in Cardiff employer: Neil Lewis Recruitment
Contact Detail:
Neil Lewis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager in Cardiff
✨Tip Number 1
Network like a pro! Reach out to your connections in the property and facilities management sectors. Attend local events or join online groups where you can meet potential employers or industry peers. Remember, sometimes it’s who you know that can get you in the door!
✨Tip Number 2
Show off your skills! When you get the chance to chat with hiring managers, be ready to discuss your experience in managing operations, compliance, and customer service. Use specific examples that highlight your achievements and how you’ve improved previous sites.
✨Tip Number 3
Don’t forget to follow up! After interviews or networking events, send a quick thank-you email. It shows your enthusiasm for the role and keeps you fresh in their minds. Plus, it’s a great opportunity to reiterate why you’re the perfect fit for the Facilities Manager position.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you an edge. Plus, it’s super easy to keep track of your applications and stay updated on new roles that pop up!
We think you need these skills to ace Facilities Manager in Cardiff
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing operations, compliance, and customer service. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team in Cardiff. Share specific examples of how you've driven performance and improved customer experiences in previous roles.
Showcase Your Leadership Skills: As a Facilities Manager, you'll be leading a team. Make sure to highlight your leadership experience in your application. We love to see how you've developed staff and managed performance in past positions!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you get all the updates directly from us. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at Neil Lewis Recruitment
✨Know Your Centre Inside Out
Before the interview, make sure you research the specific site you'll be managing. Understand its history, current operations, and any recent news. This will show your genuine interest and help you discuss how you can enhance its performance.
✨Demonstrate Compliance Knowledge
Be prepared to talk about your experience with health and safety regulations, fire safety compliance, and security standards. Bring examples of how you've successfully managed these aspects in previous roles, as this is crucial for the Facilities Manager position.
✨Showcase Your People Skills
As a Facilities Manager, you'll need to build relationships with tenants, contractors, and your team. Think of specific instances where you've effectively managed customer feedback or resolved complaints. Highlighting your interpersonal skills will set you apart.
✨Prepare for Financial Discussions
Since budget management is key in this role, brush up on your financial acumen. Be ready to discuss how you've controlled costs and driven profitability in past positions. This will demonstrate your capability to contribute to the centre's commercial success.