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- Tasks: Engage with customers, follow up on recommendations, and convert enquiries into bookings.
- Company: Join Pimlico Plumbers, London's No.1 Premium Service Provider with a strong growth culture.
- Benefits: Competitive salary, dynamic work environment, and opportunities for personal development.
- Why this job: Be part of a successful team and make a real impact in the home services industry.
- Qualifications: 2 years in sales, strong communication skills, and a customer-focused mindset.
- Other info: Exciting career growth opportunities within a supportive and collaborative team.
The predicted salary is between 28800 - 43200 £ per year.
At Pimlico Plumbers, we are London's No.1 Premium Service Provider and have been improving and maintaining properties for over 45 years. Since 1979, our growth has been fuelled by our commitment to excellence, both in the quality of our service and the effectiveness of our sales strategies. As part of the Neighborly family, we now have even more resources and broader opportunities for further growth.
This role will handle enquiries related to works up to a total value of one day’s labour (circa £1000.00). The sales coordinator will follow up on these recommendations and assist in converting them into confirmed bookings while supporting the overall sales team.
Key Responsibilities- Following up on engineer recommendations for works up to around £1000.00.
- Managing high-volume customer interactions, ensuring excellent service and effective communication.
- Negotiating estimates with customers to convert them into bookings.
- Collaborating with engineers to close sales opportunities.
- Maintaining accurate and up-to-date data in Excel spreadsheets, including forecasts, pipelines, and sales outcomes.
- Achieving individual and team sales targets and KPIs.
- Handling all associated administration efficiently and accurately.
- Report and follow up on all engineer Further works ‘on hold’ jobs, including awaiting payments, or on hold awaiting materials.
- At least 2 years' experience in a technical or outbound sales environment, preferably within the trade or service industry.
- Demonstrated success in meeting and exceeding sales targets and revenue goals.
- Good understanding with CRM systems and Microsoft packages.
- Ability to work collaboratively with other departments, engineers and project managers.
- Highly organised and detail-oriented, with a strong ability to prioritise tasks in a fast-paced environment.
- A customer-centric mindset with the ability to build rapport and trust, ensuring a positive sales experience.
- Strong problem-solving skills and the capacity to think creatively to overcome objections and close deals effectively.
- Excellent negotiation expertise with strong persuasion and influencing skills both written and verbal to secure sales and manage expectations.
- An understanding or familiarity with trades, plumbing, or property maintenance sectors.
- A collaborative team player with the willingness to contribute to team success while excelling individually.
- Quarterly and annual revenue targets are consistently met or exceeded.
- Engineer recommendations and written estimates are followed up promptly and effectively.
- Customer interactions and negotiations align with Pimlico’s standards for professionalism and brand representation.
Sales Associate employer: Neighbourly
Contact Detail:
Neighbourly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate
✨Tip Number 1
Get to know the company inside out! Research Pimlico Plumbers and understand their values, services, and what makes them London's No.1 Premium Service Provider. This knowledge will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with someone from the team, be ready to talk about your experience in sales and how you can contribute to their success. Highlight your negotiation skills and customer-centric mindset to make a lasting impression.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events where Pimlico Plumbers might be present. Building relationships can give you insider info and potentially a referral, which can really boost your chances of landing that Sales Associate role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the team at Pimlico Plumbers.
We think you need these skills to ace Sales Associate
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Sales Associate role. Highlight your experience in technical or outbound sales, especially if you've worked in the trade or service industry. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your customer-centric mindset and problem-solving skills. Let us know how you can contribute to our team and help us meet those sales targets.
Showcase Your Achievements: Don’t just list your responsibilities; highlight your achievements! Share specific examples of how you've met or exceeded sales targets in the past. We love to see numbers that back up your success!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get you on our radar quickly. We can’t wait to hear from you!
How to prepare for a job interview at Neighbourly
✨Know Your Stuff
Before the interview, make sure you understand Pimlico Plumbers' services and values. Familiarise yourself with their approach to customer service and sales strategies. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Show Off Your Sales Skills
Prepare specific examples from your past experience where you've successfully met or exceeded sales targets. Be ready to discuss how you handled customer objections and closed deals. This will highlight your negotiation skills and ability to thrive in a sales environment.
✨Excel at Excel
Since the role involves maintaining data in Excel, brush up on your spreadsheet skills. Be prepared to discuss how you've used Excel in previous roles, whether for tracking sales, managing customer interactions, or forecasting. This will show that you're organised and detail-oriented.
✨Be a Team Player
Pimlico Plumbers values collaboration, so be ready to talk about how you've worked with others in the past. Share examples of how you've collaborated with engineers or other departments to achieve sales goals. This will demonstrate your ability to contribute to team success while excelling individually.