Drainage Engineer (Stockport)

Join to apply for the Drainage Engineer (Stockport) role at Neighbourly.

The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.

Responsibilities

Liaise with commercial and domestic customers on site.

Customer service – engaging with customers in a professional manner.

Investigate and diagnose issues via site surveys.

Advise customers as to solutions and implementing accordingly, including: Drain clearance, De‐scaling and root cutting, Performing minor excavations and patch lining, Preventative maintenance.

Use high‐pressure water jetters, CCTV camera survey equipment and rods.

Identify potential concerns and make recommendations to customers for additional work.

Interpret and work with drainage drawings, operating independently in areas of expertise.

Drive brand awareness through professional appearance, interactions and technical knowledge.

Share knowledge and best practice with colleagues.

Make recommendations to the Regional Development Managers to the success of the region.

Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand\’s reputation.

Experience / Skills / Knowledge

2 years of previous experience in the drainage sector.

Ideally 1 year of experience/knowledge of plumbing principles.

Drainage tanker experience (preferred).

Full clean UK driving license with flexibility to travel.

CSCS card holder (preferred).

Ability to use a mobile telephone (calls, photos, email and CRM application, etc.).

High‐pressure water jetting (HPWJ) certification.

Excellent verbal and written communication skills.

A DBS check will be part of the on‐boarding process.

To be able to work as part of an on‐call rota providing a 24 hr service.

Characteristics

Lead from the front in this hands‐on role, enjoys working with and through people to deliver positive results.

Positive, can‐do attitude and ability to problem solve.

Organised, goal‐oriented and willing to learn.

Able to work on your own and enjoy working outside.

Motivated.

Customer centric.

BrandDMD UK Drain Doctor

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