Strategic Key Accounts Service Delivery Lead in Brackley

Strategic Key Accounts Service Delivery Lead in Brackley

Brackley Full-Time 45000 - 60000 £ / year (est.) No working from home possible
Neighbourly

At a Glance

  • Tasks: Manage key accounts and ensure top-notch service delivery while leading a dynamic team.
  • Company: Join Neighbourly®, a forward-thinking company dedicated to client success.
  • Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
  • Other info: Exciting role with potential for career advancement in a vibrant team.
  • Why this job: Make a real difference by enhancing client relationships and driving team performance.
  • Qualifications: 3+ years in customer support management with excellent interpersonal skills.

The predicted salary is between 45000 - 60000 £ per year.

Neighbourly® in Brackley, UK, is seeking a Service Delivery Manager to manage key accounts and ensure strong service delivery. This role focuses on maintaining client relationships and leading the Key Account Administration team for performance against KPIs.

The ideal candidate will have a minimum of 3 years' experience in customer support management and possess strong interpersonal skills. You will oversee day-to-day operations and contribute to the overall success of the service delivery team.

Strategic Key Accounts Service Delivery Lead in Brackley employer: Neighbourly

At Neighbourly® in Brackley, we pride ourselves on fostering a collaborative and supportive work environment where every team member is valued. As a Service Delivery Manager, you will benefit from our commitment to employee growth through continuous training and development opportunities, while enjoying a culture that prioritises work-life balance and community engagement. Join us to make a meaningful impact in client relationships and service excellence.

Neighbourly

Contact Details:

Neighbourly Recruitment Team

We think you need these skills to ace Strategic Key Accounts Service Delivery Lead in Brackley

Customer Support Management
Interpersonal Skills
Key Account Management
Performance Management
KPI Monitoring
Team Leadership
Operational Oversight