Brand Info
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
BASELINE INFORMATION
JOB TITLE: Drainage Engineer
JOB TYPE: Permanent
LOCATION: Stoke
TYPE: Field-Based
Brand Info
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
PURPOSE OF THE ROLE
As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.
Key Responsibilities
- Emergency call-outs and planned maintenance for drainage investigations and repairs
- Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
- Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
- Liaise directly with customers to explain issues and solutions
Experience/Skills/Knowledge
EXPERIENCE:
- Previous drainage experience
- Full UK Driving Licence
- Customer-Facing Experience
- Drainage tanker experience (desirable)
Skills / Knowledge
- Excellent customer service and communication
- Comfortable using mobile apps and technology on-site
- Problem-solving attitude with attention to detail
- Plumbing knowledge (desirable)
What We Offer
- Competitive OTE - overtime opportunities and performance bonuses
- Company Vehicle and Fuel Card
- Full Uniform and PPE provided incl tools and equipment
- Training and development opportunities
Job Types: Full-time, Permanent
Benefits
- Company car
- Company pension
Experience
- Drainage: 1 year (preferred)
Licence/Certification
- Driving Licence (required)
Work Location: On the road
Brand
DMD UK Drain Doctor
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Drainage Engineer (Stoke)-1 in Brackley employer: Neighbourly
At DMD UK Drain Doctor, we pride ourselves on being an exceptional employer that values teamwork, innovation, and employee development. Our vibrant work culture fosters collaboration and encourages personal growth, with ample opportunities for training and advancement within the company. Located in a dynamic environment, we offer competitive benefits and a supportive atmosphere where every team member can thrive while making a meaningful impact on our key accounts and clients.
