At a Glance
- Tasks: Investigate and resolve drainage issues for customers at various sites.
- Company: Join a leading home service brand with a strong reputation.
- Benefits: Full-time role with opportunities for professional growth and development.
- Other info: Dynamic, hands-on role with a supportive team environment.
- Why this job: Make a real difference in customers' lives while working outdoors.
- Qualifications: 2 years of drainage experience and a clean UK driving licence required.
The predicted salary is between 28800 - 43200 £ per year.
Drainage Engineer (Stoke) page is loaded
Drainage Engineer (Stoke)
Apply locations Brackley time type Full time posted on Posted 30+ Days Ago job requisition id JR0002955The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.
- · Liaise with commercial and domestic customers on site.
- · Customer service – engaging with customers in a professional manner.
- · Investigate and diagnose issues via site surveys.
- · Advise customers as to solutions and implementing accordingly, this may include:
- Drain clearance
- De-scaling and root cutting
- Performing minor excavations and patch lining
- Preventative maintenance - · Use high-pressure water jetters, CCTV camera survey equipment and rods.
- · Identify potential concerns and making recommendations to customers for additional work.
- · Interpret and work with drainage drawings, operating independently in areas of expertise.
- · Drive Brand awareness through professional appearance, interactions and technical knowledge.
- · Share knowledge and best practice with colleagues.
- · Make recommendations to the Regional Development Managers to the success of the region.
- · Help to resolve any operational issues, performance issues or compliance within the territory, taking all steps to safeguard the brand’s reputation.
Experience/skills/knowledge:
- · 2 year’s previous experience of working within the drainage sector.
- · Ideally 1 years’ experience/knowledge of plumbing principles
- · Drainage tanker experience (preferred)
- · Full clean UK driving license with flexibility to travel.
- · CSCS card holder (preferred)
- · Ability to use a mobile telephone (calls, photo’s, email and CRM Application etc.).
- · High-pressure water jetting (HPWJ) certification
- · Excellent verbal and written communication skills
- · A DBS check will be part of the on-boarding process
- To be able to work as part of an on-call rota providing a 24 hr service.
Characteristics:
- · Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.
- · Positive, can-do attitude and ability to problem solve
- · Organised, goal orientated and willing to learn
- · Able to work on your own and enjoy working outside.
- · Motivated
- Customer centric
Brand:
DMD UK Drain DoctorSimilar Jobs (2)
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locations Brackley time type Full time posted on Posted 30+ Days AgoDrainage Engineer - Basingstoke & Aldershot
locations Brackley time type Full time posted on Posted 30+ Days AgoNeighborly is a local network of home service brands that will connect you to very specific vetted local experts. Our family of service professionals work with rigorous quality standards to repair, maintain, and enhance your home. Neighborly has been in operation since 1981. Since that time—when we started with just one brand—we’ve grown to a community of over 30consumer brands focused on repairing, maintaining and enhancing customers’ homes and properties. Over 30 years later, 4,500 franchise owners in nine countries all over the globe now represent our service-based franchise company.
Neighborly’s Family of Home Service Brands:
#J-18808-LjbffrDrainage Engineer (Stoke) in Brackley employer: Neighbourly Brands Limited
As a Drainage Engineer with us, you'll join a supportive and dynamic team that values customer service and technical expertise. We offer competitive benefits, a positive work culture that encourages professional growth, and the opportunity to work in diverse environments across Stoke. Our commitment to employee development ensures you have the resources and training needed to excel in your role while making a meaningful impact in the community.
Contact Details:
Neighbourly Brands Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer (Stoke) in Brackley
✨Tip Number 1
Get to know the company! Research their values and recent projects. When you walk into that interview, you want to show them you’re not just another candidate – you’re genuinely interested in what they do.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a mate or in front of the mirror. The more comfortable you are with your answers, the more confident you’ll feel when it’s showtime.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and presentable. It shows you care about the opportunity and respect the company’s image.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you on their radar and shows your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’d be a perfect fit!
We think you need these skills to ace Drainage Engineer (Stoke) in Brackley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Drainage Engineer role. Highlight your relevant experience in the drainage sector and any specific skills that match the job description, like your knowledge of plumbing principles or high-pressure water jetting certification.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the role. Mention your customer service skills and how you’ve successfully resolved issues in the past. Keep it professional but let your personality show!
Showcase Your Problem-Solving Skills:In both your CV and cover letter, make sure to highlight your problem-solving abilities. Share examples of how you've diagnosed and resolved drainage issues in previous roles. This will demonstrate your hands-on experience and can-do attitude.
Apply Through Our Website:We encourage you to apply through our website for the best chance of success. It’s straightforward and ensures your application goes directly to us. Plus, you’ll find all the details you need about the role and our company!
How to prepare for a job interview at Neighbourly Brands Limited
✨Know Your Drainage Stuff
Make sure you brush up on your drainage knowledge before the interview. Familiarise yourself with common issues, solutions, and the equipment you'll be using, like high-pressure water jetters and CCTV cameras. Being able to discuss these confidently will show that you're ready for the role.
✨Customer Service is Key
Since this role involves liaising with customers, think about how you can demonstrate your customer service skills. Prepare examples of how you've engaged with clients in the past, resolved issues, or provided recommendations. This will highlight your ability to communicate effectively and professionally.
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific scenarios where you've had to diagnose and resolve drainage issues. Think of a couple of examples where you successfully identified a problem and implemented a solution. This will showcase your hands-on experience and your proactive approach to challenges.
✨Dress the Part
First impressions matter! Make sure you present yourself well during the interview. Dress smartly and maintain a professional appearance. This not only reflects your respect for the interview process but also aligns with the brand's emphasis on professionalism in customer interactions.
