At a Glance
- Tasks: Investigate and resolve drainage issues for domestic and commercial sites.
- Company: Dynamic drainage company focused on exceptional customer service.
- Benefits: Competitive salary, bonus scheme, company pension, and overtime opportunities.
- Other info: Flexible travel across the UK with excellent career growth potential.
- Why this job: Join a hands-on team and make a real difference in customers' lives.
- Qualifications: 1 year experience in drainage, valid UK driving licence, and strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Drainage Technician – Primary focus on domestic and commercial sites, investigating wastewater works, resolving issues for customers, and providing exceptional customer service.
Responsibilities
- Attend sites, investigate & diagnose issues with drainage.
- Advise customers on solutions, including drain clearance, de‑scaling, root cutting, minor excavation, patch lining, and preventative maintenance.
- Operate high‑pressure water jetters, CCTV cameras, rods and other diagnostic equipment.
- Interpret drainage drawings and develop recommendations.
- Maintain professional appearance and support brand awareness.
- Collaborate with Regional Development Managers and colleagues to resolve performance or compliance issues.
Qualifications & Experience
- Minimum 1 year experience in the drainage sector.
- Knowledge of plumbing principles (preferred).
- Experience with drainage tankers (preferred).
- Valid full UK driving licence and flexibility to travel.
- CSCS card holder (preferred).
- High‑pressure water jetting (HPWJ) certification.
- Proficiency with mobile telephone, CRM, and standard office software.
- Excellent verbal and written communication skills.
- DBS check required upon onboarding.
- Ability to work on an on‑call rota providing a 24‑hour service.
Personality Traits
- Lead by example, hands‑on and proactive.
- Positive, can‑do attitude with strong problem‑solving skills.
- Organised, goal‑orientated and eager to learn.
- Independent, comfortable working outside.
- Customer‑centric mindset.
Compensation & Benefits
- Job Type: Full‑time.
- Pay: £28,000 – £30,000 per year plus bonus scheme.
- Company pension.
- Overtime and weekend availability.
- Work Location: On the road across the UK.
Drainage Engineer - Portsmouth in Brackley employer: Neighbourly Brands Limited
As a Drainage Engineer based in Portsmouth, you will join a dynamic team that prioritises exceptional customer service and professional development. Our company fosters a supportive work culture, offering competitive pay, a bonus scheme, and opportunities for overtime, all while encouraging a proactive approach to problem-solving. With a focus on employee growth and a commitment to maintaining high standards, we provide the tools and training necessary for you to thrive in your role across diverse domestic and commercial sites.
Contact Details:
Neighbourly Brands Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer - Portsmouth in Brackley
✨Tip Number 1
Network like a pro! Reach out to your connections in the drainage sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or shadow experienced Drainage Engineers. This not only boosts your skills but also shows potential employers that you're proactive and eager to learn.
✨Tip Number 3
Showcase your problem-solving skills! During interviews, share specific examples of how you've tackled drainage issues in the past. This will demonstrate your expertise and customer-centric mindset.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to stand out from the crowd!
We think you need these skills to ace Drainage Engineer - Portsmouth in Brackley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the drainage sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Drainage Engineer role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Customer Service Skills:Since this role involves a lot of customer interaction, make sure to highlight your customer service experience. We love candidates who can demonstrate a customer-centric mindset and a positive attitude!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Neighbourly Brands Limited
✨Know Your Drainage Stuff
Make sure you brush up on your drainage knowledge before the interview. Understand common issues like blockages and how to resolve them, as well as the equipment you'll be using, like high-pressure water jetters and CCTV cameras. This will show that you're not just a candidate, but someone who knows the ins and outs of the job.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, be ready to share examples of how you've provided exceptional service in the past. Think about times when you resolved a customer's issue or went above and beyond to help them out. This will highlight your customer-centric mindset and problem-solving skills.
✨Dress the Part
Even though you’ll be working on-site, it’s important to maintain a professional appearance during the interview. Dress smartly to reflect the brand's image and show that you take the role seriously. First impressions matter, and looking the part can set a positive tone for the conversation.
✨Be Ready to Discuss Teamwork
Collaboration is key in this role, so be prepared to talk about your experience working with others, especially in resolving performance or compliance issues. Share specific examples of how you’ve worked with colleagues or managers to achieve a common goal, demonstrating your ability to lead by example and work effectively in a team.
