At a Glance
- Tasks: Investigate and solve drainage issues for homes and businesses while providing top-notch customer service.
- Company: Join a leading brand in the drainage sector with a focus on teamwork and innovation.
- Benefits: Competitive pay, flexible hours, and opportunities for professional growth.
- Other info: Enjoy a dynamic work environment with a commitment to inclusivity and personal development.
- Why this job: Make a real difference by solving problems and helping customers in your community.
- Qualifications: Experience in drainage or plumbing, strong communication skills, and a clean driving licence.
The predicted salary is between 30000 - 40000 £ per year.
The Drainage Engineer will attend domestic and commercial sites to investigate wastewater works, diagnose issues, and provide appropriate recommendations for the Drain Doctor brand.
Key Responsibilities
- Liaising with commercial and domestic customers on site.
- Providing customer service and engaging professionally with customers.
- Investigating and diagnosing issues via site surveys.
- Advising customers on solutions and implementing actions such as:
- Drain clearance
- De‑scaling and root cutting
- Minor excavations and patch lining
- Preventative maintenance
- Using high‑pressure water jetters, CCTV camera survey equipment, and rods.
- Identifying potential concerns and making recommendations for additional work.
- Interpreting and working with drainage drawings, operating independently within areas of expertise.
- Reviewing and adhering to project‑specific risk assessment and method statements (RAMS) before commencing work.
- Identifying and mitigating risks, ensuring strict compliance with health and safety regulations.
- Driving brand awareness through professional appearance, interactions, and technical knowledge.
- Sharing knowledge and best practice with colleagues.
- Reporting to Regional Development Managers to support regional success.
- Assisting in resolving operational, performance, or compliance issues within the territory.
- Ensuring compliance with all current legislation and regulations.
- Maintaining strong KPIs and a sense of urgency to complete tasks efficiently and accurately.
- Performing any other reasonable duties within capabilities.
Experience / Skills / Knowledge
- 1 year’s previous experience within the drainage sector.
- Ideally 1 year’s plumbing experience.
- Technical expertise in drainage and related functions.
- Drainage tanker experience (preferred).
- Full clean UK driving licence with flexibility to travel.
- CSCS card holder preferred.
- Ability to use a mobile telephone (calls, photos, email, CRM application, etc.).
- Background in drainage engineering.
- High‑pressure water jetting (HPWJ) certification.
- Excellent verbal and written communication skills.
- DBS check will be part of the on‑boarding process.
- Ability to work to an on‑call rota providing a 24‑hr service.
Behaviours
- Lead from the front in this hands‑on role, enjoying working with and through people to deliver positive results.
- Positive, can‑do attitude and ability to problem‑solve.
- Organised, goal‑oriented and willing to learn.
- Able to work independently and enjoy working outside.
- Motivated and customer‑centric.
Inclusivity Statement
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Drainage Engineer - Guildford in Brackley employer: Neighbourly Brands Limited
As a Drainage Engineer with us in Guildford, you'll be part of a dynamic team that values customer engagement and technical expertise. We offer a supportive work culture that prioritises employee growth through ongoing training and development opportunities, ensuring you can advance your career while making a meaningful impact in the community. Enjoy the unique advantage of working in a role that combines hands-on problem-solving with the chance to build strong relationships with customers, all within a company committed to inclusivity and high service standards.
Contact Details:
Neighbourly Brands Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer - Guildford in Brackley
✨Tip Number 1
Get to know the company! Research Drain Doctor and understand their values and services. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for hands-on assessments! Since this role involves practical skills, be ready to demonstrate your technical expertise in drainage. Brush up on your problem-solving techniques and be prepared to showcase your knowledge.
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Drainage Engineer - Guildford in Brackley
Some tips for your application 🫡
Show Your Passion for Drainage:When writing your application, let us see your enthusiasm for the drainage sector. Share any relevant experiences or projects that highlight your technical expertise and problem-solving skills. We love candidates who are genuinely excited about what they do!
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for the Drainage Engineer role. Highlight your experience with wastewater works, customer engagement, and any specific skills like high-pressure water jetting. This shows us you’ve done your homework and are serious about joining our team.
Be Clear and Concise:Keep your application straightforward and to the point. Use clear language to describe your skills and experiences, making it easy for us to see why you’d be a great fit. Avoid jargon unless it’s relevant to the role – we want to understand your qualifications without any confusion!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position right there!
How to prepare for a job interview at Neighbourly Brands Limited
✨Know Your Drainage Basics
Brush up on your technical knowledge about drainage systems and common issues. Be ready to discuss your previous experiences in the drainage sector, especially any hands-on work you've done with high-pressure water jetting or CCTV surveys.
✨Engage with Confidence
Since customer engagement is key, practice how you would interact with clients on-site. Think of examples where you’ve successfully diagnosed issues and provided solutions, and be prepared to share these stories during the interview.
✨Safety First!
Familiarise yourself with health and safety regulations relevant to the drainage industry. Be ready to discuss how you ensure compliance with risk assessments and method statements (RAMS) in your work.
✨Show Your Problem-Solving Skills
Prepare to demonstrate your problem-solving abilities. Think of specific challenges you've faced in previous roles and how you overcame them, particularly in a hands-on environment. This will show your potential employer that you can think on your feet!
