At a Glance
- Tasks: Investigate and resolve drainage issues for domestic and commercial sites.
- Company: Join a dynamic team focused on exceptional customer service in the drainage sector.
- Benefits: Competitive salary, bonus scheme, company pension, and overtime opportunities.
- Other info: Flexible travel across the UK with opportunities for hands-on learning.
- Why this job: Make a real difference by solving drainage problems and helping customers.
- Qualifications: 1 year experience in drainage, valid UK driving licence, and strong communication skills.
The predicted salary is between 28000 - 30000 £ per year.
Job Summary
Drainage Technician – Primary focus on domestic and commercial sites, investigating wastewater works, resolving issues for customers, and providing exceptional customer service.
Responsibilities
- Attend sites, investigate & diagnose issues with drainage.
- Advise customers on solutions, including drain clearance, de‑scaling, root cutting, minor excavation, patch lining, and preventative maintenance.
- Operate high‑pressure water jetters, CCTV cameras, rods and other diagnostic equipment.
- Interpret drainage drawings and develop recommendations.
- Maintain professional appearance and support brand awareness.
- Collaborate with Regional Development Managers and colleagues to resolve performance or compliance issues.
Qualifications & Experience
- Minimum 1 year experience in the drainage sector.
- Knowledge of plumbing principles (preferred).
- Experience with drainage tankers (preferred).
- Valid full UK driving licence and flexibility to travel.
- CSCS card holder (preferred).
- High‑pressure water jetting (HPWJ) certification.
- Proficiency with mobile telephone, CRM, and standard office software.
- Excellent verbal and written communication skills.
- DBS check required upon onboarding.
- Ability to work on an on‑call rota providing a 24‑hour service.
Personality Traits
- Lead by example, hands‑on and proactive.
- Positive, can‑do attitude with strong problem‑solving skills.
- Organised, goal‑orientated and eager to learn.
- Independent, comfortable working outside.
- Customer‑centric mindset.
Compensation & Benefits
- Job Type: Full‑time.
- Pay: £28,000 – £30,000 per year plus bonus scheme.
- Company pension.
- Overtime and weekend availability.
- Work Location: On the road across the UK.
Drainage Engineer - Bournemouth in Brackley employer: Neighbourly Brands Limited
As a Drainage Engineer based in Bournemouth, you will join a dynamic team that prioritises exceptional customer service and professional development. Our company fosters a supportive work culture with opportunities for growth, offering competitive pay, a bonus scheme, and a company pension. With a focus on hands-on problem-solving and collaboration, we ensure our employees are equipped with the latest tools and training to excel in their roles while enjoying the flexibility of working across diverse sites throughout the UK.
Contact Details:
Neighbourly Brands Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Drainage Engineer - Bournemouth in Brackley
✨Tip Number 1
Network like a pro! Reach out to your connections in the drainage sector and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Get hands-on! If you can, volunteer for projects or shadow experienced Drainage Engineers. This not only boosts your skills but also shows potential employers that you're proactive and eager to learn.
✨Tip Number 3
Prepare for interviews by brushing up on common drainage issues and solutions. Be ready to discuss your experience with high-pressure water jetting and other diagnostic equipment. Show them you’re the go-to person for resolving drainage problems!
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are genuinely interested in joining our team. Plus, it gives you a chance to showcase your enthusiasm for the role right from the start.
We think you need these skills to ace Drainage Engineer - Bournemouth in Brackley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience in the drainage sector. We want to see how your skills match up with what we're looking for, so don’t be shy about showcasing your relevant experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Drainage Engineer role. Share specific examples of how you've tackled similar challenges in the past.
Show Off Your Customer Service Skills:Since we value exceptional customer service, make sure to mention any relevant experiences where you’ve gone above and beyond for customers. This will help us see your customer-centric mindset in action!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Neighbourly Brands Limited
✨Know Your Drainage Basics
Brush up on your knowledge of plumbing principles and drainage systems. Be ready to discuss common issues you might encounter on domestic and commercial sites, as well as the solutions you can provide. This will show that you're not just familiar with the tools but also understand the underlying principles.
✨Show Off Your Customer Service Skills
Since this role involves a lot of customer interaction, prepare examples of how you've provided exceptional service in the past. Think about times when you resolved issues or went above and beyond for a customer. This will highlight your customer-centric mindset.
✨Demonstrate Problem-Solving Abilities
Be ready to tackle hypothetical scenarios during the interview. Practice explaining how you would diagnose and resolve specific drainage issues. This will showcase your proactive approach and strong problem-solving skills, which are crucial for this role.
✨Prepare Questions About the Role
Have a few thoughtful questions ready to ask the interviewer. Inquire about the team dynamics, the types of projects you'll be working on, or how success is measured in this position. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
