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- Tasks: Lead compliance management and ensure health and safety standards across the organisation.
- Company: Join a global leader in home services with a strong commitment to growth.
- Benefits: Enjoy a company car, pension, enhanced leave, and health programmes.
- Why this job: Make a real impact by promoting a strong compliance culture and safeguarding operations.
- Qualifications: Experience in compliance management and strong understanding of health and safety regulations.
- Other info: Dynamic role with opportunities for travel and collaboration across teams.
The predicted salary is between 40000 - 50000 £ per year.
LOCATION: Brackley, Northamptonshire
TYPE: Office & Field Based
HOURS: 40 hours per week
REPORTING TO: Managing Director
ABOUT US: Neighborly began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010 as Neighbourly, the business has focused on acquiring and developing premium franchise brands across the home services sector. Over the past 15 years, Neighbourly UK has demonstrated strong and consistent growth, now representing more than 330 locations across six brands and supporting over 4,000 frontline operatives. We are recognised for our commitment to investment, franchisee development, and long-term success.
Our Brands:
- Pimlico Plumbers
- Drain Doctor
- Bright & Beautiful
- Countrywide Grounds Maintenance
- Dream Doors
- Greensleeves Lawn Care
Brand Info: Countrywide Grounds Maintenance is an established national landscape maintenance service provider, consisting of a network of 46 franchise businesses throughout the UK, supplying grounds maintenance and associated services to a wide client base.
PURPOSE OF THE ROLE: The Compliance Manager is responsible for developing, implementing, and overseeing the organisation’s compliance framework to ensure all operations meet applicable legal, regulatory, and industry standards. This role safeguards the business and guides the franchise network by proactively managing risks, promoting a strong compliance culture, and ensuring robust health and safety practices that protect employees, customers, and stakeholders. Through effective monitoring, guidance, and continuous improvement, the Compliance Manager ensures the organisation and franchise network operates ethically, safely, and in full alignment with statutory and internal requirements.
Benefits:
- Company car
- Company pension
- Enhanced maternity leave
- Enhanced paternity leave
- Health & wellbeing programme
- Life insurance
- On-site parking
- Referral programme
KEY RESPONSIBILITIES:
- Policy, Process & Compliance Management
- Lead the development, implementation, and ongoing management of all compliance-related policies and procedures.
- Develop, maintain, and manage compliance frameworks across the business and franchise network to ensure consistent adherence to standards.
- Provide expert guidance and direction on quality, compliance, and Health & Safety requirements.
- Manage external health & safety/accreditation portals.
- Lead and manage internal audits and quality reviews across the business and franchise network.
- Analyse inspection and audit outcomes and support the implementation of corrective and preventive actions.
- Assist with any Health, Safety, and environmental audits or compliance activities within Head Office.
- Review, update, and maintain risk assessments and method statements (RAMS).
- Provide advice, support, and practical guidance to franchisees on all Health & Safety matters.
- Deliver Health, Safety, and environmental compliance training to associates and franchisees.
- Conduct routine visits to sites and depots, promoting safe working practices and ensuring compliance with policies.
- Liaise with external bodies and regulatory authorities to ensure ongoing compliance with relevant legislation.
- Support the maintenance and continual improvement of ISO 9001, 14001, and 45001 accreditations.
- Ensure relevant documentation, processes, and procedures meet certification requirements.
- Provide clear compliance and Health & Safety guidance across the network.
- Work collaboratively with cross-functional teams to embed a strong compliance and safety culture, providing guidance and recommendations accordingly.
- Undertake any other reasonable duties aligned with the role’s responsibilities and capabilities.
EXPERIENCE / SKILLS / KNOWLEDGE:
- Essential:
- Proven experience in compliance management, Health & Safety, or quality assurance.
- Strong understanding of relevant legislation, regulatory requirements, and industry standards.
- NEBOSH or ISOH Certification.
- Experience of managing external health & safety/accreditation portals e.g. CHAS, Safe Contractor, Constructionline.
- Experience managing audits, inspections, and certification processes.
- Ability to create, implement, and monitor compliance policies and systems.
- Excellent communication skills, with the ability to influence and support stakeholders at all levels.
- Strong analytical and problem-solving abilities.
- Willingness to travel to sites and depots – anticipated to be 3 days per week or as required.
- Experience working within a franchise or multi-site environment.
- Experience with ISO management systems (9001, 14001, 18001/45001).
- Experience of reporting on carbon footprint & metrics.
- Diploma in NEBOSH.
- Training delivery experience.
- A proven track record in managing Health, Safety and Environmental compliance in a service-related business.
- Calm under pressure with the ability to deal with an ever-changing workload.
- Excellent literacy and numeracy skills with strong communication.
- Experience of Microsoft packages.
Personal Attributes:
- Highly organised and detail oriented.
- Proactive and solutions focused.
- Confident, approachable, and supportive.
- Strong ethical standards and commitment to continuous improvement.
- Able to work independently and collaboratively.
INCLUSIVITY STATEMENT: Neighborly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Compliance Manager in Northampton employer: Neighbourly®
Contact Detail:
Neighbourly® Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Compliance Manager in Northampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the compliance field and let them know you're on the hunt for a Compliance Manager role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of compliance regulations and health & safety standards. Be ready to discuss how you've implemented policies in the past and how you can bring that expertise to the table at Neighbourly.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of specific examples where you've tackled compliance challenges head-on. This will demonstrate your proactive approach and ability to handle the ever-changing workload in this role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining the Neighbourly team.
We think you need these skills to ace Compliance Manager in Northampton
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in compliance management and health & safety. We want to see how your skills align with our needs, so don’t hold back on showcasing your relevant achievements!
Showcase Your Knowledge: In your application, demonstrate your understanding of relevant legislation and industry standards. Mention any certifications like NEBOSH or ISOH that you have, as this will show us you’re serious about compliance and safety.
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the heart of your qualifications.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and values.
How to prepare for a job interview at Neighbourly®
✨Know Your Compliance Stuff
Make sure you brush up on your knowledge of compliance management, Health & Safety regulations, and quality assurance. Familiarise yourself with relevant legislation and industry standards, as you'll need to demonstrate your expertise during the interview.
✨Showcase Your Experience
Prepare specific examples from your past roles where you've successfully managed compliance frameworks or conducted audits. Highlight any experience with NEBOSH or ISO certifications, as well as your ability to influence stakeholders at all levels.
✨Be Ready for Scenario Questions
Expect questions that ask how you'd handle specific compliance challenges or health and safety issues. Think through potential scenarios in advance and be ready to discuss your problem-solving approach and how you would implement corrective actions.
✨Demonstrate Your Communication Skills
Since this role involves collaboration across teams, practice articulating your thoughts clearly and confidently. Be prepared to discuss how you've effectively communicated compliance policies and trained others in the past.