At a Glance
- Tasks: Lead and inspire the Project Sales Team to drive sales growth and manage complex customer projects.
- Company: Join a dynamic team at PIM UK Pimlico, focused on innovation and customer satisfaction.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Opportunity for growth in a collaborative and fast-paced environment.
- Why this job: Make a real impact by managing exciting projects and building strong customer relationships.
- Qualifications: Experience in sales or project management, with excellent communication and leadership skills.
The predicted salary is between 49500 - 60500 £ per year.
PURPOSE OF THE ROLE
The Project Sales & Delivery Manager is responsible for supporting, guiding and developing the Project Sales Team to drive sales growth and achieve budgeted targets.
In addition to leading the team, the role will be responsible for revenue generation, managing and converting sales opportunities, maintaining a pipeline of project sales and contributing directly towards revenue and profit targets.
The role combines sales leadership with hands-on project management, ensuring complex customer projects are delivered on time, within scope and to agreed customer expectations.
Working within established project management methodologies, the Project Sales & Delivery Manager will oversee project planning, delivery and stakeholder communication, ensuring key milestones are achieved, risks are managed effectively, and projects remain commercially viable.
The role acts as the key link between customers, franchisees and the Project Sales Team to ensure a seamless customer experience from initial opportunity through to project completion.
KEY RESPONSIBILITIES
- Sales Leadership
- Own and manage a portfolio of sales opportunities, generating new business and converting leads to contribute directly to departmental sales and profit targets.
- Support and motivate the Project Sales Team to achieve revenue generation, sales budgets and performance objectives.
- Provide guidance, coaching and development to Project Sales Managers to maximise individual and team performance.
- Monitor sales activity, pipeline opportunities and conversion rates, identifying areas for improvement.
- Drive proactive follow-up of leads and opportunities to maximise revenue generation.
- Contribute to the development and implementation of sales strategies to support business growth.
- Ensure accurate forecasting and reporting of project sales activity.
- Project Delivery Management
- Manage complex customer projects from initiation through to completion.
- Apply agreed project management methodologies and processes to ensure successful project delivery.
- Develop and maintain detailed project plans, schedules and milestone tracking.
- Ensure project scope, deliverables, timelines and customer expectations are clearly defined and agreed.
- Monitor project progress and identify risks, issues or potential delays.
- Take appropriate action to mitigate project drift and maintain delivery schedules.
- Coordinate resources and stakeholders to ensure project objectives are achieved.
- Facilitate effective communication between customers, suppliers, franchisees and internal teams throughout the project lifecycle.
- Manage project changes through agreed change control processes.
- Customer Relationship Management
- Build and maintain strong customer relationships through regular communication and engagement.
- Act as a key point of contact for customers throughout project delivery.
- Ensure customer expectations are managed effectively and consistently.
- Resolve customer concerns and project-related issues in a professional and timely manner.
- Identify opportunities to enhance customer satisfaction and generate additional sales opportunities.
- Operational Excellence
- Maintain accurate project documentation and records using agreed tracking platform.
- Produce regular updates and reports on project status, risks and performance.
- Ensure compliance with company policies, procedures and project governance requirements.
- Support continuous improvement initiatives within the Project Sales function.
- Share best practice and lessons learned across the team to improve future project delivery.
EXPERIENCE/SKILLS & KNOWLEDGE
Essential
- Proven experience in a sales, project management or customer delivery role.
- Experience managing complex customer projects with multiple stakeholders.
- Strong commercial awareness and ability to identify sales opportunities.
- Excellent communication and relationship-building skills.
- Strong planning, organisational and problem-solving abilities.
- Experience using project management methodologies and tools.
- Ability to manage multiple projects and priorities simultaneously.
- Proficient in Microsoft Office applications and CRM systems.
- Background and experience in construction based industries
Desirable
- Previous experience leading or mentoring a sales team.
- Formal project management qualification (e. g. PRINCE2, or equivalent).
- Experience within a service, construction, home improvement or franchise environment.
- ATTRIBUTES
- Customer focused
- Results driven
- Commercially astute
- Strong attention to detail
- Effective communicator
- Collaborative team player
- Resilient and adaptable
- Accountable and proactive
- Strong leadership and coaching skills
- Brand:
PIM UK Pimlico
Project Sales & Delivery Manager in London employer: Neighborly®
At Neighborly, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our employees can thrive. With a strong focus on employee development and a commitment to delivering outstanding customer service, our team members enjoy opportunities for growth within a supportive culture that values collaboration and innovation. Located in East Herts, you will be part of a well-respected brand in the home services industry, contributing to meaningful transformations in customers' homes while enjoying the benefits of a family-oriented company.
StudySmarter Expert Advice🤫
We think this is how you could land Project Sales & Delivery Manager in London
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Project Sales & Delivery Manager at Neighborly®, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Neighborly®. Tailor your message to explain why you’re drawn to them and how you can contribute as a Project Sales & Delivery Manager. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Project Sales & Delivery Manager in London
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Neighborly®:When writing your cover letter, make sure to tailor your message specifically for Neighborly®. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Neighborly®
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Neighborly® that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Neighborly® that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Neighborly®’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
