BASELINE INFORMATION
JOB TITLE: Drainage Engineer
JOB TYPE: Permanent
LOCATION: Stoke
TYPE: Field-Based
Brand Info:
Drain Doctor is a market-leading national provider of emergency and planned drainage and plumbing services through a franchised network of over 30 locations, and forms a key brand within Neighbourly, a values-guided world-leader of franchise brands focused on repairing, maintaining and enhancing customer’s homes and businesses.
PURPOSE OF THE ROLE
As a drainage engineer, you’ll be responsible for diagnosing and resolving drainage issues for residential and commercial clients. You’ll work with the latest equipment and technology to deliver high-quality service and ensure customer satisfaction.
KEY RESPONSIBILITIES
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Emergency call-outs and planned maintenance for drainage investigations and repairs
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Investigate, diagnose and resolve issues using CCTV surveys, high-pressure water jetting, rods etc.
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Carry out drain clearance, descaling, root cutting, patch lining and minor excavations
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Liaise directly with customers to explain issues and solutions
EXPERIENCE/SKILLS/KNOWLEDGE
EXPERIENCE:
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Previous drainage experience
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Full UK Driving Licence
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Customer-Facing Experience
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Drainage tanker experience (desirable)
SKILLS / KNOWLEDGE:
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Excellent customer service and communication
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Comfortable using mobile apps and technology on-site
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Problem-solving attitude with attention to detail
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Plumbing knowledge (desirable)
WHAT WE OFFER:
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Competitive OTE - overtime opportunities and performance bonuses
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Company Vehicle and Fuel Card
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Full Uniform and PPE provided incl tools and equipment
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Training and development opportunities
Job Types: Full-time, Permanent
Benefits:
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Company car
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Company pension
Application question(s):
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Please provide your email address so that we can contact you regarding the next steps.
Experience:
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Drainage: 1 year (preferred)
Licence/Certification:
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Driving Licence (required)
Work Location: On the road
Brand:
DMD UK Drain Doctor
Drainage Engineer (Stoke)-1 employer: Neighborly®
At Neighborly, we pride ourselves on being an exceptional employer, offering a dynamic work environment where our employees can thrive. With a strong focus on employee development and a commitment to delivering outstanding customer service, our team members enjoy opportunities for growth within a supportive culture that values collaboration and innovation. Located in East Herts, you will be part of a well-respected brand in the home services industry, contributing to meaningful transformations in customers' homes while enjoying the benefits of a family-oriented company.
