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- Tasks: Investigate and resolve drainage issues for customers at various sites.
- Company: Join DMD UK Drain Doctor, a leader in drainage solutions.
- Benefits: Competitive pay, hands-on experience, and opportunities for growth.
- Other info: Work outdoors, be part of a supportive team, and enjoy a dynamic role.
- Why this job: Make a real difference by solving problems and helping customers.
- Qualifications: 2 years in drainage, strong communication skills, and a clean driving licence.
The predicted salary is between 30000 - 40000 £ per year.
The Drainage Technicians are responsible for attending domestic and commercial sites and investigating wastewater works, instigating and resolving issues for our customers, along with making appropriate recommendations.
- Liaise with commercial and domestic customers on site.
- Customer service – engaging with customers in a professional manner.
- Investigate and diagnose issues via site surveys.
- Advise customers as to solutions and implementing accordingly, this may include:
- Drain clearance
- De-scaling and root cutting
- Performing minor excavations and patch lining
- Preventative maintenance
Experience/skills/knowledge:
- 2 years previous experience of working within the drainage sector.
- Ideally 1 year experience/knowledge of plumbing principles.
- Drainage tanker experience (preferred).
- Full clean UK driving license with flexibility to travel.
- CSCS card holder (preferred).
- Ability to use a mobile telephone (calls, photos, email and CRM Application etc.).
- High-pressure water jetting (HPWJ) certification.
- Excellent verbal and written communication skills.
- A DBS check will be part of the on-boarding process.
To be able to work as part of an on-call rota providing a 24 hr service.
Characteristics:
- Lead from the front in this hands-on role, enjoys working with and through people to deliver positive results.
- Positive, can-do attitude and ability to problem solve.
- Organised, goal orientated and willing to learn.
- Able to work on your own and enjoy working outside.
- Motivated.
Drainage Engineer (Stockport) employer: Neighborly
Contact Detail:
Neighborly Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Drainage Engineer (Stockport)
✨Tip Number 1
Get to know the company! Research DMD UK Drain Doctor and understand their values and services. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to drainage engineering. Think about how your past experiences align with the job description and be ready to share specific examples.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Drainage Engineer (Stockport)
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in the drainage sector. We want to see how your skills align with what we do, so don’t hold back on sharing specific examples of your work!
Be Customer-Focused: Since customer service is key for us, include any relevant experiences where you’ve engaged with customers professionally. Show us how you can make a positive impact on our clients!
Keep It Clear and Concise: When writing your application, clarity is crucial. Use straightforward language and get to the point quickly. We appreciate well-structured applications that are easy to read.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Neighborly
✨Know Your Drainage Stuff
Make sure you brush up on your drainage knowledge before the interview. Familiarise yourself with common issues, solutions, and the equipment you'll be using, like high-pressure water jetters and CCTV cameras. This will show that you're not just a candidate, but someone who understands the industry.
✨Customer Service is Key
Since this role involves liaising with customers, think about how you can demonstrate your customer service skills. Prepare examples of how you've engaged with clients in the past, resolved their issues, or provided recommendations. A positive, can-do attitude will go a long way!
✨Show Off Your Problem-Solving Skills
Be ready to discuss specific scenarios where you've diagnosed and resolved drainage issues. Think about times when you had to investigate a problem on-site and how you approached it. This will highlight your ability to think on your feet and tackle challenges head-on.
✨Dress the Part
First impressions matter! Make sure you present yourself professionally for the interview. A smart appearance not only reflects well on you but also aligns with the brand's image. Remember, you're not just interviewing for a job; you're representing the company too!