At a Glance
- Tasks: Drive growth and profitability for franchisees while building strong relationships with Head Office.
- Company: Join a leading brand focused on franchise success and operational excellence.
- Benefits: Competitive salary, professional development, and opportunities for career advancement.
- Other info: Dynamic role with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by supporting franchisees and driving their success.
- Qualifications: Experience in business development and strong analytical skills required.
The predicted salary is between 50000 - 60000 £ per year.
PURPOSE OF THE ROLE
As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network. You will partner closely with franchisees from onboarding through launch and ongoing development, ensuring they operate in line with the business model, achieve financial targets, and continuously improve performance.
KEY OUTCOMES
- Profitable, high-performing Franchisees aligned to the business model
- Strong, trusted relationships between Franchisees and Head Office
- Early identification and turnaround of underperforming businesses
- Consistent use of data, KPIs, and insight to drive decision-making
- A capable, engaged Business Development team sharing best practice
KEY RESPONSIBILITIES
Franchise Performance & Growth
- Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency
- Partner with Franchisees to develop and deliver robust business plans
- Monitor KPIs, sales pipelines, and operational performance to drive growth
- Proactively manage underperformance with early intervention and turnaround planning
- Set, review, and support sales, growth, and customer service standards
Financial & Commercial Insight
- Build and review financial models, P&Ls, and performance dashboards
- Identify opportunities to improve profitability and operational efficiency
- Provide meaningful insight and analysis to support Franchisee decision-making
- Prepare reports for Senior Management highlighting trends, risks, and opportunities
Franchise Development & Onboarding
- Support new Franchisees through training, launch, and early development
- Oversee setup activities including vehicles, uniforms, stationery, and systems
- Support transitions of cluster areas into successful Franchisee operations
- Accompany Franchisees on customer appointments where appropriate
Leadership & Coaching
- Coach, mentor, and motivate Franchise Business Owners to maximise performance
- Provide best practice guidance to Franchisees and, if appropriate, the wider BDM team
- Collaborate closely with colleagues across Marketing, Finance, and Operations
- Support and contribute to continuous improvement initiatives across the network
Systems, Standards & Governance
- Ensure Franchisees operate in line with company standards and brand expectations
- Deliver training on in-house systems to improve productivity and efficiency
- Maintain accurate, timely performance data and reporting
- Positively promote company policies and ways of working
Strategic Projects & Brand Partnership
- Partner closely with the Brand Leader to support the development and delivery of strategic initiatives within the designed franchise network
- Translate brand and strategic objectives into practical, scalable actions for Franchisees and, where appropriate, the wider Business Development team
- Provide operational insight and commercial challenge to strategic projects, identifying risks, opportunities, and implementation considerations
- Act as a key conduit between strategy and execution, ensuring initiatives are effectively embedded within the region and, as appropriate, across the network
- Support the rollout of new processes, systems, and ways of working, ensuring consistency with the Brand and Franchise model
Best Practice & Continuous Improvement
- Champion a continuous improvement mindset across the franchise network and, as appropriate, the Business Development team
- Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes
- Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities
- Lead by example in adopting and promoting data-led decision making and performance insight
- Encourage innovation while ensuring alignment with company standards, brand values, and governance requirements
Business Development Manager Countrywide South employer: Neighborly
As a Business Development Manager at CGM UK Countrywide, you will thrive in a dynamic and supportive work environment that prioritises employee growth and collaboration. With a strong focus on fostering trusted relationships between Franchise Business Owners and Head Office, the company offers comprehensive training, mentorship, and opportunities for professional development, ensuring you can make a meaningful impact while driving sustainable growth across the franchise network. Located in a vibrant area, CGM UK Countrywide promotes a culture of continuous improvement and innovation, making it an excellent employer for those seeking rewarding and impactful careers.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager Countrywide South
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Business Development Manager role.
✨Tip Number 2
Showcase your expertise! When you get the chance to chat with potential employers or franchisees, share your insights on driving growth and improving performance. Use real examples from your past experiences to demonstrate how you can add value to their business.
✨Tip Number 3
Be proactive! If you see a franchise that’s underperforming, don’t wait for them to come to you. Reach out and offer your support. This shows initiative and your commitment to helping others succeed, which is key for a Business Development Manager.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you prepare for interviews and understand what we’re looking for. Plus, it’s a great way to show your enthusiasm for the role and the company. Let’s get you that job!
We think you need these skills to ace Business Development Manager Countrywide South
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Business Development Manager role. Highlight your experience in driving growth and building relationships, as these are key aspects of the job. We want to see how you can bring value to our franchise network!
Showcase Your Analytical Skills:Since the role involves analysing franchisee performance and using data to drive decisions, be sure to include examples of how you've used data and KPIs in your previous roles. We love candidates who can demonstrate a strong analytical mindset!
Emphasise Your Coaching Experience:As a Business Development Manager, you'll be mentoring franchise owners. Share any relevant experience you have in coaching or training others. We’re looking for someone who can inspire and motivate our franchisees to achieve their best!
Apply Through Our Website:We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Neighborly
✨Know Your Numbers
As a Business Development Manager, you'll need to demonstrate your understanding of financial models and KPIs. Brush up on relevant metrics and be ready to discuss how you've used data to drive decisions in past roles.
✨Build Rapport with Franchisees
Since you'll be the link between Franchise Business Owners and Head Office, showing your ability to build strong relationships is key. Prepare examples of how you've successfully partnered with stakeholders in previous positions.
✨Showcase Your Coaching Skills
This role involves mentoring and motivating Franchise Business Owners. Think of specific instances where you've coached others to success and be prepared to share these stories during your interview.
✨Emphasise Continuous Improvement
Highlight your commitment to continuous improvement and best practices. Be ready to discuss how you've identified and implemented changes that led to better performance or efficiency in your previous roles.
