At a Glance
- Tasks: Drive growth and support franchisees in achieving their business goals.
- Company: Join a leading home services company with a strong commitment to franchisee success.
- Benefits: Competitive salary, career development opportunities, and a supportive work environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real impact by helping franchisees thrive and grow their businesses.
- Qualifications: Experience in business development and strong analytical skills required.
The predicted salary is between 45000 - 50000 £ per year.
BASELINE INFORMATION
- JOB TITLE: Business Development Manager (North)
- JOB TYPE: Field-Based, Permanent
- OPERATING LOCATION: Northern England
- SALARY: £45,000-£50,000 (Depending on experience)
- HOURS: 40 Hours per week
- REPORTING TO: Managing Director/Brand Leader
ABOUT US
Neighborly began over 40 years ago in the United States as a small family-run business. Today, it has grown into a global leader in home services. Since arriving in the UK in 2010, the business has focused on acquiring and developing premium franchise brands across the home services sector.
Brand Info: Bright & Beautiful UK is an Award Winning, rapidly growing national domestic cleaning franchise with more than 85 regional offices throughout the UK operated by our network of franchise owners.
PURPOSE OF THE ROLE
As Business Development Manager, you will be the primary link between Franchise Business Owners and Head Office. Your role is to drive sustainable growth, profitability, and operational excellence across the franchise network.
KEY OUTCOMES
- Profitable, high-performing Franchisees aligned to the business model
- Strong, trusted relationships between Franchisees and Head Office
- Early identification and turnaround of underperforming businesses
- Consistent use of data, KPIs, and insight to drive decision-making
KEY RESPONSIBILITIES
- Franchise Performance & Growth
- Analyse Franchisee businesses with a strong focus on profit, margin, and efficiency
- Partner with Franchisees to develop and deliver robust business plans
- Monitor KPIs, sales pipelines, and operational performance to drive growth
- Proactively manage underperformance with early intervention and turnaround planning
- Set, review, and support sales, growth, and customer service standards
- Financial & Commercial Insight
- Build and review financial models, P&Ls, and performance dashboards
- Identify opportunities to improve profitability and operational efficiency
- Provide meaningful insight and analysis to support Franchisee decision‐making
- Prepare reports for Senior Management highlighting trends, risks, and opportunities
- Franchise Development & Onboarding
- Support new Franchisees through training, launch, and early development
- Oversee setup activities including vehicles, uniforms, stationery, and systems
- Support transitions of cluster areas into successful Franchisee operations
- Accompany Franchisees on customer appointments where appropriate
- Leadership & Coaching
- Coach, mentor, and motivate Franchise Business Owners to maximise performance
- Provide best practice guidance to Franchisees and the wider BDM team
- Collaborate closely with colleagues across Marketing, Finance, and Operations
- Support and contribute to continuous improvement initiatives across the network
- Systems, Standards & Governance
- Ensure Franchisees operate in line with company standards and brand expectations
- Deliver training on in‐house systems to improve productivity and efficiency
- Maintain accurate, timely performance data and reporting
- Positively promote company policies and ways of working
- Strategic Projects & Brand Partnership
- Partner closely with the Brand Leader to support the development and delivery of strategic initiatives
- Translate brand and strategic objectives into practical, scalable actions for Franchisees
- Provide operational insight and commercial challenge to strategic projects
- Act as a key conduit between strategy and execution
- Support the rollout of new processes, systems, and ways of working
- Best Practice & Continuous Improvement
- Champion a continuous improvement mindset across the franchise network
- Identify, develop, and share best practice to drive performance, efficiency, and customer outcomes
- Regularly review Franchisee performance to identify trends, capability gaps, and improvement opportunities
- Lead by example in adopting and promoting data-led decision making
- Encourage innovation while ensuring alignment with company standards
EXPERIENCE/SKILLS/KNOWLEDGE
- Experience:
- Proven experience in Business Development, Sales or Commercial Leadership
- Strong background in business planning, data analysis and performance management
- Demonstrable P&L and commercial acumen
- Experience working cross-functionally (Marketing, Finance, Operations)
- Right to work in the UK with a full UK driving licence
- Experience working within a franchise environment (desirable)
- Skills/Competencies:
- Strategic thinker with strong commercial judgement
- Analytical, influencer and negotiator
- Strong problem-solver who acts quickly and decisively
- Able to manage multiple priorities in a fast-paced environment
INCLUSIVITY STATEMENT
Neighbourly is fully committed to Equal Employment Opportunity and to attracting, retaining, developing, and promoting the most qualified employees without regard to their age, sex, disability, gender reassignment, marriage and civil partnership, race, religion or belief and sexual orientation. We are dedicated to providing a work environment free from discrimination and harassment, and where employees are treated with respect and dignity.
Business Development Manager - Bright & Beautiful (North) in Brackley employer: Neighborly Company
At Neighborly, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. As a Business Development Manager in the vibrant North of England, you will benefit from competitive remuneration, comprehensive training, and ample opportunities for professional growth within our award-winning franchise network. Join us to make a meaningful impact while enjoying the support of a dedicated team committed to your success.
StudySmarter Expert Advice🤫
We think this is how you could land Business Development Manager - Bright & Beautiful (North) in Brackley
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We think you need these skills to ace Business Development Manager - Bright & Beautiful (North) in Brackley
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Neighborly Company, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Neighborly Company
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Neighborly Company’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
