People & Culture Advisor

What makes Neg Earth different and what we can offer you: Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience of investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions.

About You & the Role: This is a generalist HR position, balancing operational HR delivery with culture, engagement and continuous improvement initiatives. We are seeking a motivated and professional People & Culture Advisor with Employee Relations experience who is organised, process driven, has great attention to detail and an interest in developing in their career. They will need the ability to build strong professional relationships, proactively coach managers through processes, using their influential skills, knowledge and experience. This is a fantastic opportunity for someone to thrive within a fast-paced and creative environment.

Job Summary: As People & Culture Advisor at Neg Earth Lights Ltd, you will be an integral part of our People & Culture team, performing a wide range of tasks and supporting all departments as required. You will have exposure to all aspects of generalist HR, including but not limited to project management, compensation and benefits, L&D and employee relations. We want this individual to have the ability to build strong relationships with employees and managers at all levels in the business, consistently being a visible approachable People & Culture representative.

Responsibilities:

• HR Advisory - Generalist
• Leading on the coordination and completion of employee lifecycle events including starters, leavers, benefits enrolment/administration/renewals, absence management, employee relations and time recording.
• Leading on HR processes in alignment with our policies and procedures.
• Looking at the continuous review and improvement of our internal processes, policies and procedures.
• Drafting any new policies and procedures and keeping these up to date.
• Working independently on requests that come through from employees.
• Supporting the People & Culture team with a wide variety of day-to-day administrative tasks.
• Contributing to HR and L&D initiatives, providing support and assisting with relevant communications.
• Providing a primary point of contact for internal and external HR queries, managing shared HR inboxes with efficiency.
• Bridging the gap between People & Culture and all other departments to ensure employees feel informed and always being approachable for staff concerns or queries.
• As required, assisting with monthly payroll administration and reporting, partnering with the finance team to ensure all data provided meets their deadlines and is accurate.
• Assisting in the research, coordination and implementation of company initiatives or benefit changes.
• Communicating with third party vendors/partners as required.
• Supporting the business on DEIBA initiatives and administration of changes.
• Championing company values and positive workplace culture.
• Supporting employee engagement initiatives and surveys, analyse engagement feedback and support action planning.
• Promoting well-being initiatives and inclusive practices.
• Using own initiative to make suggestions for improvements or changes with the support of departmental leadership.
• Supporting in the annual benefits review, data collection and presentations.
• Ensuring fair, consistent and legally compliant HR best practices are followed.
• Ensure GDPR compliance relating to employee data.
• Contributing, supporting and leading on People & Culture Projects and championing change.
• Working collaboratively within the People & Culture team and with all departments.

Employee Relations and Performance Management:

• Providing day-to-day HR advice and coaching managers on people-related matters.
• Leading on employee relations cases including disciplinary and grievance processes, absence management, performance management, capability concerns, flexible working requests.
• Supporting managers in resolving issues informally where appropriate.
• Supporting the delivery of performance review processes and implementing change.
• Coaching managers on feedback, objective setting and performance conversations.
• Supporting career development and talent conversations.
• Supporting offboarding of employees, such as comms, exit interviews and system updates.
• Drafting and issuing letters as required for employee changes to terms and conditions.

Systems:

• Maintaining and updating employee records across multiple systems, always ensuring accuracy and confidentiality.
• Assisting with and delivering training sessions on HRIS and associated processes.
• Providing ongoing maintenance and enhancement of HRIS by designing and customising systems' screens and workflows in line with the Company requirements.
• Monitoring key people metrics. Having the ability to interpret data, recognize trends and provide insight for management information.
• Providing employee reports on requests from relevant HR systems to management.
• Supporting with the coordination and implementation of any new systems and platforms.
• Responsibility for the administration and data accuracy of HR systems and updates.

Recruitment & Onboarding:

• Partnering with hiring managers to support end-to-end recruitment.
• Advising on job design, role profiles and interview processes.
• Proactively coordinating recruitment activities, including managing recruitment, scheduling interviews and assisting managers throughout each stage of the recruitment process.
• Supporting and championing inclusive hiring practices.
• Preparing contracts and pre-employment communication with new starters, ensuring that their Neg Earth experience is positive from their first contact.
• Collaborating with all departments to ensure smooth onboarding by coordinating induction processes for new employees and working with managers on scheduling induction timetables.
• Liaising with line managers to ensure that candidate applications are dealt with within the agreed timescales and chasing where necessary.
• Completing reference checks and right-to-work checks for new hires.
• Managing onboarding and probation processes to ensure successful integration.
• Supporting managers through probation related processes.
• Assisting with the coordination and planning of placement selection days, recommendations and set up placement attendees for organised recruitment days.

L&D:

• Preparing and delivering presentations and working sessions to upskill managers and employees on P&C related topics, process or policies.
• As required, assisting with the maintenance of L&D online platforms, such as adding new starters and removing leavers and assigning learning paths.
• Providing management reports upon request.
• Identifying development needs and coordinating learning initiatives.
• Maintaining and updating employee training records, providing reports and analyzing training performance.
• Assisting with training booking both internal and external.

Requirements:

Your Skills, Qualifications and Experience:

Essential Skills:

• CIPD Level 5 or working towards achieving this.
• Experience in a generalist HR Advisor or equivalent role.
• Strong employee relations experience.
• Sound knowledge of employment law and HR best practice.
• Experience supporting the full employee lifecycle.
• Ability to build trusted relationships with stakeholders.
• Excellent written and verbal communication and coaching skills.
• Strong organisational and problem-solving ability.
• Comfortable working in a hands-on SME environment.
• Proficient in Microsoft Office (Word, Excel, Outlook, PowerPoint).
• Excellent attention to detail and strong organisational skills.
• Ability to prioritise workload.
• Ability to handle confidential information with professionalism.
• A proactive attitude with a willingness to learn and develop.
• Ability to work independently on tasks and seek assistance where necessary.
• Passion for HR and interest in further education/development in this field.

Desirable Skills:

• Customer service experience.
• Experience working within a manufacturing/warehouse environment.
• Experience with HRIS system implementation and people analytics.
• Experience working in the entertainment/live events industry.
• Experience of working for a family run business.