Repairs and Maintenance Technician - Motors & Automation

What makes Neg Earth different and what we can offer you: Founded in 1983 by Dave & Pip Ridgway, Neg Earth Lights is a family-owned lighting and rigging equipment supplier for the entertainment industry. We are based at our purpose-built state-of-the-art facilities in Park Royal, London. Every day is different and brings new and exciting challenges. We have a commitment to a sustainable live events and touring industry, one that sparks real emotions and long-lasting memories whilst creating a sense of belonging for our team. With over 40 years' experience investing in the latest equipment, in our people, and in our relationships, we encourage ingenuity, creativity, and the exploration of new ways to collaborate. From concept to delivery, our team wear our reputation for innovation, quality, and reliability as a badge of honour. We seek to invest in the latest and best equipment and ensure everything, from flight cases to truss is maintained to the highest standard. We are forward thinking and flexible, making the complex, simple and the simple, exceptional. No matter the size or scale of the project we take pride in our consistency and customer focused approach. For us, your training and development takes centre stage, from your first day to your last we will encourage and support you throughout your career development. Our NELL Academy training programmes support your wellbeing and ensure you have the skills and knowledge to excel in your role. Our Leadership programmes enable our managers to help you succeed and our competencies guide your development and realise your full potential. We create an inspirational environment rewarding employees for their hard work. With us, everything is possible, and we strive to ensure every member of our team can take pride in their delivery of projects and promoting creative solutions.

About You & the Role: We are seeking a highly skilled and safety-conscious Repairs and Maintenance Technician to join our team. The ideal candidate will have experience in repairing and maintaining motors and lifting equipment, with working knowledge of LOLER safety legislation.

Your Duties: You’ll play an essential part in your team and company success story by efficiently and effectively carrying out duties including:

• Carry out planned maintenance, servicing and fault-finding on motors and lifting equipment, working to defined standards and procedures.
• Prepare hoists and lifting equipment for day‑to‑day operational use, ensuring all items are checked, safe, and ready for deployment.
• Complete inspections and examinations of lifting equipment in line with LOLER requirements, accurately identifying issues and escalating where necessary.
• Diagnose mechanical and electrical faults using a logical approach, taking ownership of resolving issues within capability and seeking support for more complex faults.
• Maintain accurate, up‑to‑date records of repairs, inspections, and equipment status, ensuring systems reflect real‑time condition and location of stock.
• Use scanning and tracking systems consistently to support equipment traceability and operational efficiency.
• Coordinate day‑to‑day repair priorities in line with operational demand, communicating effectively with the wider team to ensure deadlines are met.
• Work collaboratively with colleagues across departments, including Health & Safety, to follow and uphold safe systems of work.
• Apply a strong understanding of safe working practices, ensuring all activities are compliant with LOLER and company procedures.
• Contribute to maintaining a safe working environment by following risk assessments and highlighting potential hazards or improvements.
• Provide practical support and guidance to colleagues where appropriate, sharing knowledge to support team capability and consistent standards.
• Take responsibility for maintaining own knowledge, keeping up to date with equipment, processes, and relevant legislation.
• Demonstrate a proactive approach to continuous improvement by identifying inefficiencies or recurring issues and suggesting practical solutions.
• Support sustainable working practices by following agreed processes and contributing to reducing waste and environmental impact within the department.

Standard Companywide Responsibilities:

• Any other duties as required / authorised by your Line Manager / Line Management reporting line.
• Comply with all Health and Safety requirements.
• Comply with all Policies and Procedures.
• Ensuring that work areas are kept in a clean and tidy manner at all times.

Your Skills, Qualifications and Experience:

• Practical experience in the maintenance and repair of motors and lifting equipment.
• Working knowledge of LOLER regulations and their application in a warehouse or operational setting.
• Understanding of mechanical and basic electrical fault‑finding techniques.
• Ability to interpret technical information such as manuals, service guides, and inspection requirements.
• Familiarity with stock control systems, equipment tracking, and maintenance record‑keeping.
• Experience of sourcing and ordering parts or liaising with suppliers.
• Basic IT skills, including use of Microsoft 365 or similar systems for record‑keeping.

• Strong attention to detail, ensuring tasks are completed accurately and in line with procedures.
• Organised and methodical approach to work, able to manage own workload and priorities effectively and plan ahead.
• Ability to work autonomously whilst being a real team player.
• Willingness to take ownership and accountability.
• Proactive in identifying issues and taking ownership of resolving them within scope.
• Confident communicator with great communication skills who works well as part of a team and shares information clearly.
• Reliable, with a consistent and professional approach to day‑to‑day responsibilities.
• Demonstrates a practical, hands‑on approach with good problem‑solving skills.
• Builds positive working relationships and contributes to a collaborative team environment.
• Ability to work under pressure and to tight deadlines, demonstrating resilience, flexibility and ability to maintain positive relationships.
• Adaptable and willing to support changing operational demands.
• Can‑do positive attitude.
• The show must go on, so providing a 7‑day operation/service is key – therefore the ability to work paid overtime on occasions, including weekends as required.

• Experience working within a live events, production, or warehouse environment.
• Familiarity with lifting equipment used in the events or rigging industry.
• Aware of health and safety practices within a technical or warehouse setting.
• Advanced MS Office applications skills – Outlook, Excel, Word.