At a Glance
- Tasks: Lead IT support, manage servers, and enhance company-wide IT systems.
- Company: Join Neg Earth Lights, a forward-thinking company focused on sustainable IT solutions.
- Benefits: Flexible working options, competitive salary, and opportunities for professional growth.
- Other info: Opportunity to work with diverse teams and make a real impact.
- Why this job: Be a key player in shaping the future of IT at a dynamic company.
- Qualifications: 4+ years in IT support, strong networking skills, and effective communication.
The predicted salary is between 45000 - 60000 £ per year.
Neg Earth Lights is offering an exciting opportunity for a hands-on IT Manager to maintain and develop a sustainable IT department, introducing new management tools, policies and procedures, becoming a core component in the development of the company’s IT and Networking infrastructure over the next three years.
The successful candidate will be expected to have at least 4 years’ experience working in an IT support service environment with specific demonstrable skills related to networking and server management, with an emphasis on ensuring quality delivery from 3rd-party partners and providing holistic support for the business IT systems and project delivery.
The candidate will require extensive hands-on experience in supporting a varying suite of hardware and software, including, but not exhaustive, Office 365, Hybrid Active Directory, Exchange and SharePoint.
This role requires an IT professional with an eye for detail and the ability to accurately document their work to display progress in a defined way within a cross-functional team. The role requires that the candidate be able to communicate effectively with colleagues who do not possess an IT background whilst having a demonstrable track record of working with stakeholders of all levels.
A critical element of the role is to work directly with users to resolve desktop issues through all levels of the IT support framework (Tier 1 upwards), 3rd-party managed service provider capability is deployed across the business subjectively.
Consideration will be given to remote working; this is defined by on-site demands and is not a guaranteed benefit.
Responsibilities- Business-wide IT support through all tiers of support working closely with the IT Analyst.
- Efficiently manage escalated MSP tickets.
- Physical Server Management, VM management and Server Replication.
- Day-to-day management of hardware and software including rollout and replacement relating to end-users.
IT Manager (12 Month Fixed Term Contract) in London employer: Neg Earth Lights Ltd
Neg Earth Lights Ltd is an excellent employer, offering a dynamic work culture where teamwork and a can-do attitude are highly valued. Employees benefit from ongoing training opportunities, particularly in specialised areas like intercom systems, ensuring personal and professional growth. Located in a fast-paced environment, the company fosters collaboration among skilled technicians, making it an ideal place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land IT Manager (12 Month Fixed Term Contract) in London
✨Tip Number 1
Network like a pro! Attend industry meetups or online webinars to connect with other IT professionals. You never know who might have the inside scoop on job openings or can refer you directly to hiring managers.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects, especially those involving networking and server management. This will give potential employers a clear view of what you can bring to their team.
✨Tip Number 3
Prepare for interviews by brushing up on common IT scenarios and problem-solving questions. Practice explaining technical concepts in simple terms, as you'll need to communicate effectively with non-IT colleagues.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace IT Manager (12 Month Fixed Term Contract) in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the IT Manager role. Highlight your experience in IT support, networking, and server management. We want to see how your skills match what we're looking for!
Showcase Your Communication Skills:Since you'll be working with non-IT colleagues, it's crucial to demonstrate your ability to communicate complex ideas simply. Use examples in your application that show how you've done this in the past.
Detail Your Hands-On Experience:We love candidates who can get their hands dirty! Be specific about your hands-on experience with hardware and software, especially with tools like Office 365 and SharePoint. This will help us see your practical skills.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can't wait to hear from you!
How to prepare for a job interview at Neg Earth Lights Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of networking and server management. Be ready to discuss your hands-on experience with tools like Office 365, Hybrid Active Directory, and SharePoint. Prepare examples of how you've successfully managed IT support in the past.
✨Showcase Your Communication Skills
Since you'll be working with colleagues who may not have an IT background, practice explaining complex concepts in simple terms. Think of scenarios where you've effectively communicated with non-technical stakeholders and be ready to share those experiences.
✨Demonstrate Your Problem-Solving Abilities
Prepare to discuss specific instances where you've resolved desktop issues or managed escalated tickets. Highlight your approach to troubleshooting and how you ensure quality delivery from third-party partners.
✨Be Ready for Team Dynamics
This role involves working closely with cross-functional teams. Think about how you've collaborated with others in previous roles and be prepared to discuss how you document your work to show progress. This will demonstrate your attention to detail and teamwork skills.
