Job Role
Global Content Innovation Lead- Personal Care
Location
London, UK – Office-based/ onsite- Flexible, ideally 2 days per week
Functional Area
Content Innovation and Programme Management
Introduction
Neem Consulting is seeking an experienced Global Content Innovation Lead for one of our global FMCG clients.
The Personal Care Global Content Innovation Lead is a highly strategic role responsible for shaping and driving the evolution of Personal Care's AI-powered content ecosystem. The role leads the development and execution of a global roadmap that enables scalable, efficient, and future-focused content creation.
Working across a complex network of stakeholders, the successful candidate will be responsible for aligning strategic priorities, identifying innovation opportunities, and ensuring successful execution of key initiatives. Success in this position is built on exceptional relationship management, strategic thinking, relentless execution, and the ability to influence diverse stakeholder groups toward a shared vision.
Responsibilities
Agency & Partner Management: Manage external partners and vendors, building trusted relationships while ensuring high standards of delivery, accountability, and performance. This includes both agencies (e.g., Publicis) and technology vendors (e.g., Celtra).
Tech Strategy & Roadmap Development: Develop and lead the execution of Personal Care content innovation roadmap, identifying opportunities that drive efficiency, capability growth, and business value.
Programme Development: Proactively identify new opportunities, challenge existing ways of working, and drive initiatives that expand the scope and impact of the content ecosystem.
BAU Programme Delivery: Manage the execution of BAU initiatives by exception, ensuring projects are delivered effectively, on time, and against business objectives.
AI-enabled Content Innovation Strategy: Evaluate emerging AI technologies, automation capabilities, and content creation solutions, translating innovation opportunities into scalable business initiatives.
Essential Skills and Experience
Strategic Leadership: Proven ability to develop and execute strategic roadmaps, translating business objectives into actionable plans that deliver measurable outcomes.
Stakeholder Management: Exceptional relationship-building with experience engaging and aligning diverse stakeholder groups across functions, seniority levels, and external partners.
Programme Management: Demonstrate experience leading complex programmes or initiatives, balancing multiple priorities while ensuring delivery against objectives.
Innovation Mindset: Strong curiosity and ability to identify, evaluate, and implement new opportunities, technologies, and ways of working that create business value.
Partner & Vendor Management: Experience managing external agencies, suppliers, or technology partners, balancing collaboration, accountability, and performance.
Bias for Action: Self-starter with a proactive approach, strong ownership mentality, and a proven track record of driving initiatives from concept through to execution.
Communication & Influence: Excellent communication, facilitation, and problem-solving skills, with the ability to navigate ambiguity and drive alignment in complex environments.
Desirable Skills and Experience
E-commerce, Social and/or Digital Content Experience: Experience in content creation, content operations, or digital marketing environments.
FMCG/CPG/Large Org Experience: Understanding of FMCG organisations, global operating models, and the dynamics of working across markets and brands.
AI & Content Technology Knowledge: Exposure to content technology platforms, automation solutions, or AI-enabled tools used to improve content creation and workflow efficiency.
Further information
As Personal Care continues to expand its AI-enabled content capabilities, this position plays a critical role in defining future ways of working, integrating emerging technologies, and unlocking new value across the content ecosystem. The role is best suited to an individual who thrives in a fast-paced environment, enjoys building relationships, and has a passion for turning ideas into action.
Global Content Innovation Lead employer: Neem
Neem Consulting is an exceptional employer that fosters a dynamic and innovative work culture, perfect for those passionate about AI-driven solutions in the personal care sector. With a strong emphasis on employee growth, we offer numerous opportunities for professional development and collaboration with global clients, ensuring that your contributions have a meaningful impact. Located in a vibrant environment, our team enjoys a supportive atmosphere that encourages creativity and forward-thinking.
