Customer Assistant

Customer Assistant

Full-Time 11 - 14 £ / hour (est.) No home office possible
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At a Glance

  • Tasks: Assist customers, restock shelves, and maintain store organisation.
  • Company: Join Lidl, a supportive team with big ambitions.
  • Benefits: Earn £13.00-£13.95 per hour, plus 30-35 days holiday and discounts.
  • Why this job: Make a real difference while gaining valuable retail experience.
  • Qualifications: Experience in fast-paced environments and excellent customer service skills.
  • Other info: Opportunities for career progression and a diverse, inclusive workplace.

The predicted salary is between 11 - 14 £ per hour.

13.00 up to 13.95 per hour
35 hour contract
30-35 days holiday (pro rata)
10% in-store discount
Pension scheme

Everyone who works at Lidl brings something unique to the table - but we also have a whole lot in common. We’re collaborative, determined and we all pitch in to help each other out. Just like you.

As a Lidl Customer Assistant no two shifts are the same. From restocking shelves to jumping on tills you’ll keep moving, keep business booming and never be bored. You’ll take pride in going the extra mile to keep the store clean, tidy and organised, working closely with your retail colleagues and making sure that every customer receives the service they deserve.

In return we’ll give you a competitive hourly pay rate based on equal opportunity and pay structures with an additional 2.00 per hour for bank holidays and 3.50 per hour for nights as well as a generous benefits package designed to support your well-being and life outside of Lidl.

We’re proud to be supportive teams with big ambitions too so there’ll be plenty of ways for you to progress. With the right training we’ll help you thrive in your retail role and champion you to succeed in your career here - you could even become a Freshness, Non-Food or Bakery Specialist.

What you’ll do:

  • Be a Lidl expert helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

What you’ll need:

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

What you’ll receive:

  • 30-35 days holiday (pro rata)
  • 10% in-store discount
  • Pension scheme
  • Enhanced family leave
  • Long service award
  • Plus more of the perks you deserve

We value diversity, equity and inclusion welcoming applicants from all backgrounds. Join us to celebrate individuality and grow in a fair, respectful and inclusive environment.

If you’re ready to get stuck in, want to get more out of your career and make a real difference, find your place at Lidl and apply now.

Please note your employment is conditional upon the Company’s receipt of satisfactory references and if requested by the Company a satisfactory Disclosure and Barring Service check.

Customer Assistant employer: Neem een vliegende start met het management traineeship van Lidl

Lidl is an exceptional employer that values collaboration and determination, offering a dynamic work environment where no two shifts are the same. With competitive pay rates, generous holiday allowances, and a strong focus on employee growth and well-being, Lidl provides ample opportunities for career progression in a supportive and inclusive atmosphere. Join us to make a meaningful impact while enjoying benefits like in-store discounts and enhanced family leave.
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Contact Detail:

Neem een vliegende start met het management traineeship van Lidl Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Customer Assistant

✨Tip Number 1

Get to know Lidl! Familiarise yourself with their values and what they stand for. When you walk into that interview, show them you’re not just another candidate – you’re someone who truly gets the Lidl vibe.

✨Tip Number 2

Practice your customer service skills! Think of scenarios where you can demonstrate how you’d handle different customer queries. Being able to showcase your experience in a fast-paced environment will definitely impress them.

✨Tip Number 3

Be ready to talk about flexibility! Lidl loves team players who can adapt to changing priorities. Share examples from your past where you’ve had to think on your feet and keep things running smoothly.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Lidl family. Let’s get you that job!

We think you need these skills to ace Customer Assistant

Customer Service Skills
Flexibility
Teamwork
Attention to Detail
Time Management
Positive Attitude
Ability to Work in a Fast-Paced Environment
Communication Skills
Problem-Solving Skills
Merchandising Skills
Adaptability
Organisational Skills

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and how you can contribute to our team.

Tailor Your Application: Make sure to tailor your application to the Customer Assistant role. Highlight any relevant experience you have in fast-paced environments and your customer service skills. We love seeing how your background fits with what we do!

Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to see why you’d be a great fit for Lidl.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there.

How to prepare for a job interview at Neem een vliegende start met het management traineeship van Lidl

✨Know the Role Inside Out

Before your interview, make sure you understand what being a Customer Assistant at Lidl entails. Familiarise yourself with the key responsibilities like providing excellent customer service and managing stock. This will help you answer questions confidently and show that you're genuinely interested in the role.

✨Show Off Your Customer Service Skills

Since customer service is a big part of the job, think of examples from your past experiences where you've gone above and beyond for customers. Be ready to share these stories during the interview to demonstrate your ability to handle queries and requests effectively.

✨Emphasise Your Flexibility

Lidl values flexibility, so be prepared to discuss your availability and willingness to adapt to changing priorities. Highlight any previous roles where you had to adjust your schedule or tasks on the fly, as this will show that you can thrive in a fast-paced environment.

✨Bring Your Positive Attitude

A friendly smile and a positive approach can go a long way in retail. During the interview, let your enthusiasm shine through. Share how your upbeat attitude has helped you in previous jobs, and express your eagerness to contribute to a supportive team atmosphere at Lidl.

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