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- Tasks: Join our Front of House Team and provide outstanding customer service at the Aldwych Theatre.
- Company: Aldwych Theatre, part of Nederlander Theatres, known for its vibrant atmosphere.
- Benefits: Earn £12.61 per hour with flexible part-time hours and potential for extra shifts.
- Other info: Work in a dynamic team and enjoy the thrill of live performances.
- Why this job: Be part of an exciting theatre environment and enhance your customer service skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer care.
The predicted salary is between 10 - 15 £ per hour.
The Aldwych Theatre is looking for enthusiastic and customer focused individuals to join our Front of House Team for Shadowlands performing until 9 May 2026. Successful candidates should be confident speaking with customers, offer outstanding service and also be able to increase sales.
This role includes manual handling requiring you to carry stock (i.e. crates of beer) over multiple levels/stairs. You will also be required to work inside our auditorium which includes working on our highest balcony level. Successful candidates will need to work well as part of a team as well as having the self‑motivation to work alone with flexibility to work dynamically to fulfil the requirements of each shift.
Previous experience working Front of House is not essential and we welcome candidates with a background in customer care and experience in driving sales. Three different part‑time show contracts are on offer - all a minimum of 7.5 hours across two/three shows over specified days with the ability to offer additional availability for other shifts.
As this role involves serving alcohol applicants must be aged 18 or over. Salary: £12.61 per hour.
Closing date for applications: 21 January. Interviews expected to be held: w/c 26 January. Training days: w/c 2 February.
FRONT OF HOUSE ASSISTANT (PART TIME) employer: Nederlander Theatres
Contact Detail:
Nederlander Theatres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRONT OF HOUSE ASSISTANT (PART TIME)
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Aldwych Theatre and its shows. When you walk in for your interview, drop some knowledge about Shadowlands or the theatre itself. It shows you're genuinely interested and ready to engage with customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to handle tricky situations or upsell products. Role-playing with a friend can help you feel more confident when it comes to speaking with customers during your interview.
✨Tip Number 3
Show off your teamwork spirit! Be ready to share examples of how you've worked well in a team before. Whether it's in a previous job or a group project, highlighting your ability to collaborate will make you stand out as a candidate.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It makes it easier for us to keep track of candidates and gives you a better chance of landing that Front of House Assistant role. Don't miss out!
We think you need these skills to ace FRONT OF HOUSE ASSISTANT (PART TIME)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about the role and ready to engage with our audience at the Aldwych Theatre.
Tailor Your Experience: Even if you haven't worked Front of House before, highlight any relevant experience in customer care or sales. We love seeing how your skills can translate into this role, so make sure to connect the dots for us!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for our team. Remember, we’re looking for team players who can also work independently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Nederlander Theatres
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand what a Front of House Assistant does. Familiarise yourself with the responsibilities mentioned in the job description, like customer service and manual handling. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Show Off Your Customer Service Skills
Since this role is all about customer interaction, think of examples from your past experiences where you've provided excellent service. Whether it's a part-time job or a volunteer position, be ready to share how you handled difficult situations or went the extra mile for a customer.
✨Demonstrate Team Spirit
The job requires working as part of a team, so be prepared to discuss how you collaborate with others. Share specific instances where you contributed to a team goal or helped a colleague out. This will highlight your ability to work well with others, which is crucial for this role.
✨Be Ready for Physical Tasks
Since the role involves manual handling, it’s important to show that you’re physically capable and willing to take on these tasks. You might want to mention any relevant experience you have with lifting or carrying items, and express your readiness to handle the physical demands of the job.