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- Tasks: Join our Front of House Team and provide outstanding customer service at the Aldwych Theatre.
- Company: Aldwych Theatre, home to Sinatra The Musical, known for its vibrant atmosphere.
- Benefits: Earn £13.28 per hour with flexible shifts and a dynamic work environment.
- Other info: Work across eight shows, with opportunities for growth and fun in a theatrical environment.
- Why this job: Be part of an exciting team and enhance your customer service skills in a lively setting.
- Qualifications: No prior experience needed; just bring your enthusiasm and customer care skills.
The predicted salary is between 27600 - 27600 £ per year.
The Aldwych Theatre is looking for enthusiastic and customer focused individuals to join our Front of House Team for Sinatra The Musical, starting w/c 1 June 2026. Successful candidates should be confident speaking with customers, offer outstanding service and also be able to increase sales.
This role includes manual handling, requiring you to carry stock (i.e. crates of beer) over multiple levels/stairs. You will also be required to work inside our auditorium, which includes working on our highest balcony level.
Successful candidates will need to work well as part of a team, as well as having the self‑motivation to work alone, with flexibility to work dynamically to fulfil the requirements of each shift. Previous experience working Front of House is not essential and we welcome candidates with a background in customer care and experience in driving sales.
The contract offered is a show contract based on a minimum of 30 hours across eight shows, Tuesday to Saturday (with Mondays in June 2026) and involves afternoon and evening work. Applicants must be available to work all eight shows. As this role involves serving alcohol, applicants must be aged 18 or over.
Salary: £13.28 per hour. Closing date for applications: 9 May 2026. (Please note, we may close this advert earlier than this date, depending on number of applications received, so please get your application in sooner rather than later to ensure you can be considered.) Interviews expected to be held w/c 18 May 2026.
FRONT OF HOUSE ASSISTANT (FULL TIME) employer: Nederlander Theatres
Contact Detail:
Nederlander Theatres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRONT OF HOUSE ASSISTANT (FULL TIME)
✨Tip Number 1
Get to know the Aldwych Theatre and its vibe! Familiarise yourself with Sinatra The Musical and the kind of audience it attracts. This will help you stand out during interviews by showing your genuine interest in the role and the venue.
✨Tip Number 2
Practice your customer service skills! Think about scenarios you might face as a Front of House Assistant and how you'd handle them. Being able to demonstrate your ability to provide outstanding service will definitely impress the interviewers.
✨Tip Number 3
Show off your teamwork skills! Be ready to share examples of how you've worked well in a team before. The Aldwych Theatre is looking for someone who can collaborate effectively, so highlight your ability to work alongside others.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and keen on the opportunity. Don’t wait until the last minute; get your application in early to increase your chances!
We think you need these skills to ace FRONT OF HOUSE ASSISTANT (FULL TIME)
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our Front of House Team and ready to bring your A-game to Sinatra The Musical.
Tailor Your Application: Make sure to customise your application to highlight any relevant experience or skills that match the job description. Even if you haven't worked in a theatre before, any customer care experience can be a great asset!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of why you'd be a fantastic fit for the role.
Apply Early!: Don’t wait until the last minute to submit your application. We might close the advert earlier than the deadline if we receive a lot of applications, so get yours in as soon as possible through our website to ensure you’re considered!
How to prepare for a job interview at Nederlander Theatres
✨Know Your Customer Service Basics
Brush up on your customer service skills before the interview. Think about times you've gone above and beyond for a customer, as this role is all about providing outstanding service. Be ready to share specific examples that highlight your enthusiasm and ability to connect with people.
✨Show Off Your Team Spirit
Since teamwork is key in this role, be prepared to discuss how you work well with others. Think of instances where you've collaborated successfully or helped a team achieve a goal. This will show that you're not just a lone wolf but someone who thrives in a team environment.
✨Get Familiar with the Venue
Do a bit of research on The Aldwych Theatre and its history. Knowing about the venue and its shows can give you an edge in the interview. It shows genuine interest and helps you answer questions more confidently, especially when discussing how you can contribute to the theatre's atmosphere.
✨Prepare for Physical Aspects of the Job
Since the role involves manual handling and working at heights, be ready to discuss your comfort level with these tasks. If you have any relevant experience, mention it! If not, express your willingness to learn and adapt, showing that you're physically prepared for the demands of the job.