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- Tasks: Join our Front of House Team and provide outstanding customer service at the Aldwych Theatre.
- Company: Aldwych Theatre, home to Sinatra The Musical, known for its vibrant atmosphere.
- Benefits: Earn £13.28 per hour with flexible part-time hours and dynamic shifts.
- Other info: Limited annual leave during Christmas; must be 18+ to serve alcohol.
- Why this job: Be part of an exciting theatre experience and enhance your customer service skills.
- Qualifications: No prior experience needed; just bring your enthusiasm and a passion for customer care.
The predicted salary is between 13 - 13 £ per hour.
The Aldwych Theatre is looking for enthusiastic and customer focused individuals to join our Front of House Team for Sinatra The Musical, starting w/c 1 June 2026.
Successful candidates should be confident speaking with customers, offer outstanding service and also be able to increase sales. This role includes manual handling, requiring you to carry stock (i.e. crates of beer) over multiple levels/stairs. You will also be required to work inside our auditorium, which includes working on our highest balcony level.
Successful candidates will need to work well as part of a team, as well as having the self-motivation to work alone, with flexibility to work dynamically to fulfil the requirements of each shift. Previous experience working Front of House is not essential and we welcome candidates with a background in customer care and experience in driving sales.
Three different part time show contracts are on offer - minimum of 7.5 hours across two/three shows over two specified days, with the ability to offer additional availability for other shifts. Please note that there will be limited availability to take annual leave over the Christmas period.
As this role involves serving alcohol, applicants must be aged 18 or over.
Salary: £13.28 per hour
FRONT OF HOUSE ASSISTANT (PART TIME) in City of Westminster employer: Nederlander Theatres
Contact Detail:
Nederlander Theatres Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land FRONT OF HOUSE ASSISTANT (PART TIME) in City of Westminster
✨Tip Number 1
Get to know the Aldwych Theatre and its vibe! Familiarise yourself with Sinatra The Musical and the kind of audience it attracts. This way, when you chat with customers, you can show off your knowledge and enthusiasm, making a great impression.
✨Tip Number 2
Practice your customer service skills! Whether it's role-playing with friends or volunteering, the more you engage with people, the more confident you'll become. Remember, it's all about creating a welcoming atmosphere and boosting those sales!
✨Tip Number 3
Be ready to showcase your teamwork skills! Think of examples where you've worked well with others, especially in busy environments. The Front of House team thrives on collaboration, so showing that you can gel with the crew is key.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, keep an eye on the schedule for shifts and be flexible with your availability – it shows you're keen and ready to jump in!
We think you need these skills to ace FRONT OF HOUSE ASSISTANT (PART TIME) in City of Westminster
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We want to see that you're excited about joining our Front of House Team and ready to bring your best self to the role.
Tailor Your Experience: Even if you haven't worked in a theatre before, highlight any customer care experience you have. We love candidates who can connect with customers and drive sales, so make sure to showcase those skills in your application!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid fluff and focus on what makes you a great fit for the role. Remember, we’re looking for team players who can also work independently!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the easiest way for us to review your details and get back to you. Plus, it shows you’re serious about joining our team at The Aldwych Theatre!
How to prepare for a job interview at Nederlander Theatres
✨Know the Show
Before your interview, make sure you know a bit about 'Sinatra The Musical' and the Aldwych Theatre. This shows your enthusiasm and helps you connect with the interviewers. They’ll appreciate your interest in the role and the venue!
✨Customer Service Scenarios
Prepare for questions about customer service. Think of examples from your past experiences where you provided excellent service or handled difficult situations. This will demonstrate your ability to thrive in a Front of House role.
✨Show Your Team Spirit
Since teamwork is key in this role, be ready to discuss how you work well with others. Share specific instances where you collaborated effectively, as this will highlight your ability to fit into their Front of House team.
✨Physical Preparedness
Given the manual handling aspect of the job, it’s good to mention your comfort with physical tasks. If you have experience carrying stock or working in similar environments, bring that up to reassure them you’re up for the challenge!