CDD Governance Specialist in Douglas

Who We Are

Nedbank Private Wealth is a multi-award-winning private bank and wealth manager headquartered in the Isle of Man, with branches in London, Jersey and a representative office in the UAE. The company provides a full international wealth management offering through its wealth planning, investment management, and banking services, to both business and private clients worldwide.

All our people are expected to consistently demonstrate our 6Cs, Collaboration, Curiosity, Courage, Client Impact, Can Do Attitude and Completeness.

Job Purpose

The CDD Governance Specialist will support the CDD Governance Manager in maintaining and developing an effective first-line CDD governance framework across Banking Operations.

The role will help ensure that personal and corporate CDD activities are completed consistently, accurately and in accordance with applicable legal and regulatory requirements, internal policies, procedures and risk appetite.

Responsibilities & Duties

• Support the delivery and ongoing maintenance of CDD accreditation and competency frameworks for Personal and Corporate CDD.
• Support quality assurance and sample checking to ensure accredited colleagues continue to meet required standards.
• Analyse quality findings and recurring themes to identify training, procedural or control improvements.
• Maintain appropriate accreditation records and MI.
• Support the development and delivery of CDD training for new and existing colleagues.
• Maintain training and guidance materials in line with regulatory, policy and procedural changes.
• Provide practical CDD support and guidance to Banking Operations colleagues.
• Support communication of key CDD updates, emerging risks and recurring quality themes.
• Support the CDD Governance Manager in the review and maintenance of CDD procedures, controls and supporting guidance.
• Assist with assessing regulatory and policy changes and their impact on Banking Operations.
• Support the governance of CDD and operational exceptions, ensuring appropriate rationale, risk assessment, approvals and records are maintained.
• Assist with CDD-related escalations and risk decisions, empower first line in their decision making and assist with complex matters escalating where appropriate to Risk, Compliance or Financial Crime teams.
• Support governance reviews, audits and regulatory activity where required.
• Produce and maintain meaningful CDD governance MI covering areas such as quality, accreditation, training and exceptions.
• Identify trends, recurring issues and opportunities to improve CDD quality, controls and processes.
• Support CDD‑related change and process improvement initiatives from assessment through to implementation.
• Support the appropriate introduction and use of CDD tools and technology.
• Work collaboratively with Banking Operations, Front Office, Financial Crime, Compliance and Risk to support effective and proportionate CDD outcomes.

Skills and Experience

• Proven practical experience of Personal and/or Corporate CDD, including onboarding, account servicing, trigger events and customer reviews.
• Strong understanding of AML, CDD and EDD requirements.
• Experience of interpreting and applying CDD policies and procedures.
• Strong analytical skills with the ability to identify themes, risks and areas for improvement.
• Strong stakeholder management and communication skills.
• Ability to provide practical guidance and constructively challenge where required.
• Good working knowledge of Microsoft Word, PowerPoint and Excel.
• Excellent organisation and attention to detail.
• Ability to manage competing priorities and work accurately to deadlines.
• Experience of training, quality assurance, procedure writing or governance would be advantageous.
• A relevant AML/CDD qualification or equivalent experience would be advantageous.

Our Commitment to Diversity

Nedbank Private Wealth is an inclusive employer where everyone can thrive. We are proud of the value we place on individuality, and we want you to bring your full self to work and maximise your potential. Please let us know if you require any adjustments to support you.

Privacy Notice

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