NEC Software Solutions is seeking a First Line IT Support specialist based in the Hartlepool office. The role covers core day shifts, 8am-4:30pm or 8:30am-5pm, with responsibilities including logging incidents, providing 1st line diagnostics, and updating the ITSM system.
You will handle customer emails, password resets, and basic hardware/software issues, ensuring timely responses and SLA adherence while maintaining comprehensive documentation.
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Service Desk Specialist – 1st Line IT Support employer: NECSWS
NEC Software Solutions is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions as a Senior Power BI Engineer will directly impact decision-making and product functionality. With a strong emphasis on employee growth, we offer continuous learning opportunities and support for professional development, all while being part of a dynamic team in a location that champions technological advancement and data governance.
