At a Glance
- Tasks: Assist Account Managers with after-sale administration and maintain customer relationships.
- Company: Join NEC Software Solutions, a global tech leader making a difference in public services.
- Benefits: Enjoy private medical cover, 25 days holiday, and access to LinkedIn Learning courses.
- Other info: Hybrid working available; must have the right to work in the UK.
- Why this job: Be part of a team that supports vital public services and drives positive change.
- Qualifications: Proven admin experience, attention to detail, and strong Microsoft Office skills required.
The predicted salary is between 28800 - 43200 £ per year.
Come join us and make a difference in the world!
Are you driven, organised, with great attention to detail, enjoy building valued relationships and making a difference? We have an openingfor an Sales Support Administrator to work alongside the Account Support Team and Account Managers in our Alderley Edge Office.
The role is an office based (hybrid) assisting Account Support and Account Manager's with the after-sale administration process. This incorporates working with our internal systems – Microsoft 365, CRM, Kimble and SharePoint.This role has the potential for progression within the sales environment. The role will primarily focus on the following areas:
Business Performance
- Business Administration
- Attention to Detail throughout Administration and Sales Processes
- Adhering to Sales Processes and Procedures, allowing you to work collaboratively with the rest of the team
- Developing and maintaining successful relationships with senior managers and sales managerswithin the business.
- Working to tight and targeted deadlines
Business Improvement
- Liaising with Account Support and Account Managers.
- Preparingand processing sales documentation (ESOF’s) for tight deadlines.
- Maintain accurate records on CRMand other supporting systems / databases as required.
- Assisting in other sales administrative tasks when needed.
- There may be additional activities to perform from time to time to maximise the contribution to NEC SoftwareSolutions goals and objectives
Qualifications
- Proven Administration Experience in a Target Driven Environment will be essential to allow you to hit the ground running in this role
- Attention to Detail is paramount in this role – we are looking for individuals with a high level of experience using Microsoft Excel for Data Entry and Extraction.
- Demonstrable experience of working independently, with responsibility to manage multiple priorities
- Experience of working in fast paced roles, which require problem solving and the need to break down complex issues with creative solutions
- Experience Liaising with all levels of Business Stakeholders, via various mediums, and a confident attitude towards this
- Experience working in a collaborative environment, alongside Account Support and Account Managers
- Demonstrable Experience of Processing and Formatting Documentation
- Experience with Phone Based support, and a confident manner with this.
- Strong knowledge of Microsoft Products – including Word, Excel and PowerPoint
- Experience with SharePoint and CRM Systems
- Experience working in a Sales Environment, and adhering to the processes and Procedures aligned with this.
- Experience working with Sales Documentation (ESOF’s)
- Driven by and value curiosity, creativity and continuous improvement
Additional Information
We pride ourselves in offering an excellent benefits package, including an aboveaverage pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salarylife assurance coverfunded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributionsup to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a DisclosureBarring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities.If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies.
Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services.
We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference.
We’d love your help. And we’ll support you all the way.
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Sales Support Administrator in Alderley Edge employer: NECSWS
At SSS Public Safety, a subsidiary of NEC Software Solutions, we pride ourselves on being an exceptional employer dedicated to making a meaningful impact in public safety. Our collaborative work culture fosters innovation and continuous improvement, while our comprehensive benefits package, including generous holiday allowances and a robust pension plan, ensures that our employees are well-supported both personally and professionally. With opportunities for growth and development in a role that directly contributes to saving lives, joining our London team as a Remote Project Engineering Manager means becoming part of a mission-driven organisation that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Support Administrator in Alderley Edge
✨Tip Number 1
Familiarise yourself with Microsoft 365, CRM, and SharePoint before your interview. Being able to discuss your experience with these tools will show that you're ready to hit the ground running.
✨Tip Number 2
Highlight your attention to detail by preparing examples of how you've successfully managed complex tasks in previous roles. This will demonstrate your ability to maintain accuracy in a fast-paced environment.
✨Tip Number 3
Practice your communication skills, especially in liaising with different levels of stakeholders. Be prepared to share instances where you effectively collaborated with teams or resolved issues.
✨Tip Number 4
Research NEC Software Solutions and their impact on public services. Showing genuine interest in the company’s mission can set you apart and demonstrate your enthusiasm for the role.
We think you need these skills to ace Sales Support Administrator in Alderley Edge
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your administration experience, particularly in target-driven environments. Emphasise your attention to detail and proficiency with Microsoft Excel, as these are crucial for the Sales Support Administrator role.
Craft a Compelling Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage multiple priorities and work collaboratively with teams, as well as your problem-solving skills.
Showcase Relevant Skills:Clearly outline your experience with CRM systems, SharePoint, and other Microsoft products. Provide examples of how you've used these tools in previous roles to improve business processes or enhance customer relationships.
Prepare for Potential Questions:Think about how you would answer questions related to your experience in fast-paced environments and your approach to maintaining accurate records. Be ready to discuss how you handle tight deadlines and collaborate with various stakeholders.
How to prepare for a job interview at NECSWS
✨Showcase Your Attention to Detail
As the role requires a high level of attention to detail, be prepared to discuss specific examples from your past experiences where your meticulousness made a difference. Highlight any instances where you caught errors or improved processes through careful observation.
✨Demonstrate Your Administrative Skills
Since proven administration experience is essential, come ready to talk about your familiarity with Microsoft 365, CRM systems, and any other relevant software. You might even want to prepare a brief overview of how you've used these tools in previous roles to manage tasks efficiently.
✨Prepare for Problem-Solving Scenarios
The job involves working in a fast-paced environment that requires problem-solving skills. Think of a few challenging situations you've faced in previous jobs and how you creatively resolved them. This will show your ability to handle pressure and think on your feet.
✨Emphasise Your Relationship-Building Skills
Building relationships with senior managers and sales teams is key in this role. Be ready to share examples of how you've successfully collaborated with others in the past, especially in a sales or administrative context. This will demonstrate your ability to work well within a team.
