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- Tasks: Join our Revenue Assurance Team to manage customer contract renewals and support business operations.
- Company: NEC Software Solutions is part of a global tech giant, making a difference in public services.
- Benefits: Enjoy private medical cover, 25 days paid holiday, and access to LinkedIn Learning courses.
- Why this job: Be part of a team that supports vital public services and makes a real-world impact.
- Qualifications: Customer-facing experience and strong Microsoft Office skills are essential; knowledge of contract law is a plus.
- Other info: We value diversity and welcome applications from all communities; reasonable adjustments available.
The predicted salary is between 36000 - 60000 £ per year.
This job is brought to you by Jobs/Redefined, the UK\’s leading over-50s age inclusive jobs board.
Company Description
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Job Description
We are seeking a candidate to join the Revenue Assurance Team. Reporting to the Revenue Assurance Team Manager, the successful candidate will provide support to the Head of Business Operations, Chief Finance Officer, and the Account Management teams. The role includes managing and supporting customer contract renewal processes within defined Business Areas, and ensuring effective tracking and delivery of monthly renewals, working alongside other operational business teams (Legal, Sales Order Processing, etc.) to achieve this.
MAIN RESPONSIBILITIES:
- Contribution to the Central Revenue Assurance processes
- Maintaining the Revenue Assurance master data sheet for NEC
- Liaising with Account Management team on upcoming contract renewals
- Taking ownership of contract renewals where required, within clearly defined parameters
- Liaising with Customers and involved third parties directly (email and phone contact) for contract negotiation, and following up negotiations to fruition
- Follow internal sign-off processes, including preparation and presentation of contract overview documentation
- Assisting Sales teams in preparation of internal/external documentation, in relation to contract renewals
- Ability to discuss NEC products at a top level to assist contract negotiations
- Address contract queries that may arise internally or externally
- Good all round understanding of associated NEC product offerings
- Recording and keeping accurate forecasting of upcoming renewals within the NEC CRM system
Qualifications
ESSENTIAL SKILLS:
- Customer facing experience
- Strong use of Microsoft Office Suite
- Good knowledge of the Local Authority / Public Services approval processes.
- Good, working knowledge of contract law
- Working knowledge of contractual frameworks
- An understanding of the Local Government / Public Services environment and its drivers
- Ability to effectively interact with and gather information from high-level managers and senior officers
- Awareness of the need for customer retention and ensuring the highest levels of customer satisfaction to achieve this aim
- Ability to adapt to differing levels of interaction dependent upon situation
- Good Business reporting capabilities
PERSONAL SKILLS
- Excellent oral and written communication skills
- Self-motivated and self reliant, but with strong team player capabilities
- Strategic and Commercial attention to detail
- Ability to manage workload and meet deadlines
- Capable of multi-tasking and balancing customer and internal priorities
- Willingness and ability to represent NEC in both internal and external meetings
- Effective relationship builder, developing working relationships with individuals within the business
- Organising time effectively, determining the right resources needed to effectively perform job assignments
- Full and valid UK/EC driving licence
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
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Revenue Assurance Manager employer: NECSWS
Contact Detail:
NECSWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Assurance Manager
✨Tip Number 1
Familiarize yourself with NEC's products and services. Understanding what we offer will not only help you in contract negotiations but also demonstrate your commitment to the role during interviews.
✨Tip Number 2
Network with current employees or professionals in the Revenue Assurance field. Engaging with them can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Brush up on your knowledge of contract law and local authority processes. Being well-versed in these areas will give you an edge when discussing your qualifications and how you can contribute to our team.
✨Tip Number 4
Prepare for potential scenarios you might face in the role, such as handling contract negotiations or customer queries. Practicing these situations can help you feel more confident and ready to impress during the interview.
We think you need these skills to ace Revenue Assurance Manager
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Revenue Assurance Manager position. Understand the key responsibilities and required skills, as this will help you tailor your application to highlight relevant experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasize any customer-facing experience and your familiarity with contract law and public services. Use specific examples that demonstrate your ability to manage contract renewals and liaise with various stakeholders.
Showcase Communication Skills: Since excellent oral and written communication skills are essential for this role, ensure your application reflects this. Write clearly and concisely, and consider including examples of how you've effectively communicated in previous roles.
Tailor Your Application: Customize your CV and cover letter to align with NEC Software Solutions' values and mission. Mention your understanding of the Local Government environment and how your skills can contribute to their goals in public service.
How to prepare for a job interview at NECSWS
✨Understand the Revenue Assurance Processes
Make sure you familiarize yourself with the Central Revenue Assurance processes. Being able to discuss these processes confidently will show your potential employer that you are prepared and knowledgeable about the role.
✨Demonstrate Customer-Facing Experience
Prepare examples from your past experiences where you successfully interacted with customers. Highlight your ability to manage contract negotiations and ensure customer satisfaction, as this is crucial for the position.
✨Showcase Your Knowledge of Contract Law
Brush up on your understanding of contract law and frameworks. Be ready to discuss how this knowledge can help in managing contract renewals and addressing any queries that may arise during negotiations.
✨Highlight Your Communication Skills
Since excellent oral and written communication skills are essential for this role, practice articulating your thoughts clearly. Prepare to discuss how you would effectively communicate with high-level managers and senior officers.
