Knowledge Management Specialist (ITIL/ISO)

Knowledge Management Specialist (ITIL/ISO)

Full-Time 35000 - 45000 Β£ / year (est.) No working from home possible
NECSWS

At a Glance

  • Tasks: Enhance Knowledge Management processes and manage Knowledge Articles.
  • Company: Join NECSWS, a company that values your growth and development.
  • Benefits: Private medical cover, generous holiday, and a robust pension scheme.
  • Other info: Collaborate with various IT teams in a dynamic environment.
  • Why this job: Make a real impact on customer satisfaction and service efficiency.
  • Qualifications: Strong ITIL knowledge and excellent interpersonal skills.

The predicted salary is between 35000 - 45000 Β£ per year.

NECSWS is looking for a Knowledge Analyst to enhance their Knowledge Management processes. The successful candidate will manage Knowledge Articles and collaborate with various IT teams to improve customer satisfaction and service efficiency. Ideal applicants should have strong ITIL knowledge and excellent interpersonal skills.

Join a company that values your growth with a comprehensive benefits package such as private medical cover, generous holiday, and a robust pension scheme.

Knowledge Management Specialist (ITIL/ISO) employer: NECSWS

NECSWS is an excellent employer that prioritises employee growth and satisfaction, offering a comprehensive benefits package including private medical cover, generous holiday allowances, and a robust pension scheme. Our collaborative work culture fosters innovation and teamwork, making it an ideal environment for Knowledge Management Specialists to thrive and make a meaningful impact in enhancing service efficiency and customer satisfaction.

NECSWS

Contact Details:

NECSWS Recruitment Team

We think you need these skills to ace Knowledge Management Specialist (ITIL/ISO)

Knowledge Management
ITIL
Interpersonal Skills
Collaboration
Customer Satisfaction
Service Efficiency
Analytical Skills