At a Glance
- Tasks: Guide customers in implementing NEC Housing systems and deliver engaging training sessions.
- Company: Join NEC Software Solutions, a global tech leader making a real-world impact.
- Benefits: Enjoy private medical cover, generous holiday, and access to 15,000+ LinkedIn Learning courses.
- Other info: Flexible remote work options and opportunities for personal growth await you.
- Why this job: Be part of a growing team that transforms housing management and supports communities.
- Qualifications: Experience with Housing Management Software and strong training skills are essential.
The predicted salary is between 35000 - 45000 £ per year.
Come join us and make a difference in the world! Discover more at www.necsws.com. Please note - this role can be remote or hybrid, subject to location.
It’s a really exciting growth time in our Housing Team. We have numerous contracts with fantastic customers who are upgrading, migrating, or implementing our NEC Housing Management System! To support this growth, we are looking for Implementation & Training Consultants, specialising in our Allocations Module, to ensure our customers receive the best experience possible. This is a home-based role, reporting to one of our Lead Implementation Consultants. When you join NECSWS Housing Team, you will be given the support and time to grow and develop your skillset and knowledge of our system. You will work directly with one of our highly skilled consultants to shadow and complete personal aspects of the work until you are ready to work independently with customers on full end-to-end projects.
Main Responsibilities
- Offer expert guidance in implementing NEC Housing system modules – particularly Allocations and Housing Advice/Homelessness, with a focus on system configuration and build.
- Deliver engaging and effective training sessions (remote and occasionally on-site) to customers and internal teams, ensuring users feel confident and competent in using the system.
- Provide excellent advice and best practice to current customers using NEC Housing.
- Ensure that consultancy and training activities consistently achieve positive customer feedback.
- Create and maintain training courses, user guides, and solution design manuals for customers and internal teams.
- Collaborate with customers via Teams (including recorded sessions for training purposes) and adapt delivery styles to suit different audiences.
- Stay up-to-date with the latest developments in Social Housing Management and incorporate these into training and consultancy.
- Be flexible and available for occasional UK travel to customer or company sites when required.
Qualifications
Essential:
- In-depth expertise in Allocations and Homelessness processes using Housing Management Software.
- Demonstrated experience in implementing Housing Management Systems or modules, with strong skills in configuration and build.
- Proven ability to deliver high-quality training and consultancy services, achieving positive feedback from diverse audiences.
- Strong communication and presentation skills, with the ability to simplify complex concepts for end users.
- Proficiency in creating and maintaining training materials, including courses and solution design manuals.
- Ability to manage multiple projects once proficient with our system.
Desirable:
- Experience in creating, configuring, and implementing wider NEC Housing system modules.
- Familiarity with adult learning principles and training delivery best practices.
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell (FTE).
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A selection of flexible benefits to suit your individual needs.
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
OTHER INFORMATION
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Implementation Consultant - Housing employer: NECSWS
At NEC Software Solutions, we pride ourselves on being an exceptional employer, offering a supportive work culture that fosters personal and professional growth. With a comprehensive benefits package, including private medical cover, generous holiday allowances, and access to over 15,000 LinkedIn Learning courses, our employees are empowered to develop their skills while making a meaningful impact in the housing sector. Join us in a role that not only offers flexibility through remote or hybrid working options but also allows you to contribute to vital public services across the UK.
StudySmarter Expert Advice🤫
We think this is how you could land Implementation Consultant - Housing
✨Dive into Local Government Events
Get yourself to local government events and public sector job fairs. These are great for meeting recruiters and understanding what different organisations, like NECSWS, are looking for. Plus, it shows your genuine interest in the sector!
✨Join Relevant Networks
Look for communities focused on public sector careers. Whether it’s local networking groups or online forums, connecting with professionals in the field can provide insider knowledge and opportunities that you won’t find on typical job boards.
✨Utilise Your University’s Resources
If you’re freshly graduated or still studying, make the most of your university's careers service. They often have exclusive partnerships with companies like NECSWS and can help you get your foot in the door for these full-time public sector roles.
✨Stay Updated with Government Initiatives
Keep your finger on the pulse regarding new government projects and policies. Understanding current initiatives can give you a leg up in interviews, showing that you are informed and genuinely interested in making a difference in the public sector.
We think you need these skills to ace Implementation Consultant - Housing
Some tips for your application 🫡
Highlight Relevant Experience:In the public sector, having experience in community engagement, policy analysis, or project management stands out. Make sure to showcase any previous roles or volunteer work that reflects your understanding of public service values and how they've shaped your career path.
Showcase Your Knowledge of the Sector:When you’re applying for a government role, it’s crucial to demonstrate your understanding of the current political landscape and public policies. Consider including articles you've written or relevant projects that underline your capability to engage with these concepts effectively.
Tailor Your CV to Reflect Core Competencies:Government positions often require a clear demonstration of competencies such as communication, teamwork, and problem-solving. Try to structure your CV to highlight these skills, using specific examples of how you’ve applied them in past experiences, ideally with quantifiable outcomes where possible.
Craft a Compelling Cover Letter:Your cover letter is your chance to tell your story and convey your passion for public service. Discuss why you want to work for NECSWS and how your values align with their mission. Be genuine and let your enthusiasm shine through—this can really set you apart from other candidates.
How to prepare for a job interview at NECSWS
✨Get to Know Public Sector Values
Before your interview with NECSWS, dig deep into their mission and values, especially how they align with public service and community impact. Understand the key policies or initiatives they are involved in – you’ll want to show that you genuinely care about serving the community.
✨Brush Up on Regulatory Knowledge
Brush up on the regulations, laws, and compliance standards relevant to the role you’re applying for. Since this is the government and public sector, they might throw technical questions related to policy frameworks or project management best practices that you'll need to navigate day-to-day.
✨Highlight Teamwork and Collaboration
The government sector thrives on collaboration. Be ready to discuss how you've successfully worked in diverse teams or involved stakeholders in your projects. Show us how you bring people together to get a common goal achieved – that's what public service is all about!
✨Prepare Real-Life Examples
Craft a few STAR (Situation, Task, Action, Result) stories that demonstrate your experience in similar roles. Whether it’s a project that made a difference in the community or a challenging situation you managed, be ready to express how your skills and experiences make you a valuable asset for NECSWS.
