At a Glance
- Tasks: Support and maintain NEC Public Safety solutions for the Maritime and Coastguard Agency.
- Company: Join a dedicated team making a real difference in public safety.
- Benefits: Competitive pay, unique shift patterns, and opportunities for travel.
- Other info: Dynamic role with a mix of on-site work and occasional travel.
- Why this job: Be part of a vital team ensuring safety at sea and beyond.
- Qualifications: Ability to obtain security clearance and strong problem-solving skills.
The predicted salary is between 30000 - 40000 € per year.
Come join us and make a difference in the world!
Working Pattern: 2 x days (07:00 – 19:15), 2 x nights (19:00 – 07:15), followed by 4 days off. This is a 24/7/365 shift rotation with no flexibility for standard office hours.
Purpose of the Role: This role is part of a dedicated team supporting and maintaining NEC Public Safety solutions, primarily for the Maritime and Coastguard Agency (MCA), while also providing support for other customers as required. The Support Consultant will deliver application and systems support, incident triage, resolution, and proactive maintenance. While the role is primarily based in Fareham, occasional travel to other customer sites may be required.
Security Clearance: You must have the ability to obtain and maintain NPPV3 and SC clearance.
Key Duties:
Support Consultant - On Site in Hampshire employer: NECSWS
Join a forward-thinking company that values its employees and fosters a collaborative work culture. As a Support Consultant in Fareham, you will benefit from a structured shift pattern that allows for ample time off, alongside opportunities for professional growth within a dedicated team focused on public safety solutions. With a commitment to employee development and a supportive environment, this role offers a meaningful way to contribute to the safety of our communities while enjoying a balanced work-life experience.
StudySmarter Expert Advice🤫
We think this is how you could land Support Consultant - On Site in Hampshire
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or at industry events. They can give you the inside scoop on what it’s really like to work as a Support Consultant and might even refer you directly!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and understanding NEC Public Safety solutions. We want to see that you’re not just a fit for the role, but that you’re genuinely excited about making a difference in public safety.
✨Tip Number 3
Showcase your problem-solving skills during the interview. Think of examples where you’ve triaged incidents or resolved issues effectively. We love candidates who can think on their feet and keep things running smoothly!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we often have exclusive roles listed there that you won’t find anywhere else.
We think you need these skills to ace Support Consultant - On Site in Hampshire
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Support Consultant role. Highlight any relevant experience you have with NEC Public Safety solutions or similar systems, and don’t forget to mention your ability to work in a 24/7 shift pattern!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about supporting the Maritime and Coastguard Agency and how your skills can make a difference. Keep it concise but impactful!
Showcase Your Problem-Solving Skills:In your application, give examples of how you've successfully resolved incidents or maintained systems in the past. We love to see candidates who can think on their feet and tackle challenges head-on!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NECSWS
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Support Consultant, especially in relation to NEC Public Safety solutions. Familiarise yourself with the Maritime and Coastguard Agency's operations and how your role will support them. This knowledge will help you answer questions confidently and show your genuine interest in the position.
✨Prepare for Shift Work Questions
Since this role involves a 24/7 shift rotation, be ready to discuss your availability and adaptability. Think about how you can manage your time effectively during night shifts and how you handle working in a team that operates around the clock. Sharing personal experiences can demonstrate your readiness for this unique working pattern.
✨Showcase Your Problem-Solving Skills
As a Support Consultant, you'll need to triage and resolve incidents efficiently. Prepare examples from your past experiences where you've successfully solved problems or provided exceptional support. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your critical thinking abilities.
✨Understand Security Clearance Requirements
Since obtaining NPPV3 and SC clearance is crucial for this role, be prepared to discuss your background and any potential issues that could affect your clearance. Familiarise yourself with the process and express your commitment to maintaining the necessary security standards. This shows your understanding of the importance of security in the role.
