At a Glance
- Tasks: Lead a diverse IT team and manage service desk operations across multiple locations.
- Company: Join NECSWS, a forward-thinking organisation in Tees Valley.
- Benefits: Enjoy a competitive salary, private medical cover, and paid holidays.
- Other info: Great opportunity for career growth in a dynamic and supportive team.
- Why this job: Make a real impact by improving IT services in a hybrid work environment.
- Qualifications: Experience in incident management and knowledge of ITIL standards required.
The predicted salary is between 40000 - 50000 Β£ per year.
NECSWS in Tees Valley seeks a Service Desk Team Leader responsible for managing a diverse IT team across multiple locations. This challenging role involves incident management and service delivery, ensuring high-performance levels.
The successful candidate will lead service desk operations aligned with ITIL standards and support continuous improvement strategies, working in a hybrid environment.
A competitive annual salary ranges from GBP 33,500 to GBP 37,500, alongside attractive benefits including private medical cover and paid holidays.
Global IT Service Desk Lead - Hybrid employer: NECSWS
NECSWS in Tees Valley is an exceptional employer that values innovation and teamwork, offering a dynamic work culture where employees are encouraged to grow and develop their skills. With a competitive salary and benefits such as private medical cover and generous holiday allowances, we prioritise the well-being of our staff while fostering a collaborative environment that supports continuous improvement and professional advancement.