Global IT Service Desk Lead - Hybrid

Global IT Service Desk Lead - Hybrid

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
NECSWS

At a Glance

  • Tasks: Lead a diverse IT team and manage service desk operations across multiple locations.
  • Company: Join NECSWS, a forward-thinking organisation in Tees Valley.
  • Benefits: Enjoy a competitive salary, private medical cover, and paid holidays.
  • Other info: Great opportunity for career growth in a dynamic and supportive team.
  • Why this job: Make a real impact by improving IT services in a hybrid work environment.
  • Qualifications: Experience in incident management and knowledge of ITIL standards required.

The predicted salary is between 40000 - 50000 Β£ per year.

NECSWS in Tees Valley seeks a Service Desk Team Leader responsible for managing a diverse IT team across multiple locations. This challenging role involves incident management and service delivery, ensuring high-performance levels.

The successful candidate will lead service desk operations aligned with ITIL standards and support continuous improvement strategies, working in a hybrid environment.

A competitive annual salary ranges from GBP 33,500 to GBP 37,500, alongside attractive benefits including private medical cover and paid holidays.

Global IT Service Desk Lead - Hybrid employer: NECSWS

NECSWS in Tees Valley is an exceptional employer that values innovation and teamwork, offering a dynamic work culture where employees are encouraged to grow and develop their skills. With a competitive salary and benefits such as private medical cover and generous holiday allowances, we prioritise the well-being of our staff while fostering a collaborative environment that supports continuous improvement and professional advancement.

NECSWS

Contact Details:

NECSWS Recruitment Team

We think you need these skills to ace Global IT Service Desk Lead - Hybrid

Incident Management
Service Delivery
ITIL Standards
Team Leadership
Continuous Improvement
Hybrid Work Environment
Performance Management