NEC Software Solutions in Hartlepool is seeking a proactive 1st line IT support analyst. You will handle customer inquiries, log incidents in the ITSM tool, and perform initial investigation to keep services running smoothly. Accurate logging, timely updates and SLA adherence are essential.
The role involves 24/7 shift work with a 14 shifts every 28 days cycle. Strong knowledge of Microsoft Office, excellent communication, flexibility and ownership are highly valued, along with eligibility for
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First-Line IT Support Analyst employer: NECSWS
NEC Software Solutions is an exceptional employer that fosters a collaborative and innovative work culture, where your contributions as a Senior Power BI Engineer will directly impact decision-making and product functionality. With a strong emphasis on employee growth, we offer continuous learning opportunities and support for professional development, all while being part of a dynamic team in a location that champions technological advancement and data governance.
