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- Tasks: Provide 2nd line support for radio systems and troubleshoot technical issues.
- Company: Join NEC Software Solutions, part of a global tech giant making a real-world impact.
- Benefits: Enjoy 25 days holiday, life assurance, pension plan, and flexible benefits.
- Other info: Inclusive workplace with opportunities for career growth and development.
- Why this job: Be part of a team that supports vital public services and makes a difference.
- Qualifications: Experience in 2nd line radio repair and knowledge of RF systems required.
The predicted salary is between 30000 - 40000 £ per year.
Come join us and make a difference in the world! Discover more at www.necsws.com
Working Hours - Monday - Friday 37.50 (between 8.00 AM - 6.00 PM)
Must have full UK Driving License
We are looking for someone with 2nd Line Radio Services experience, including maintenance and fault resolution. This is a fast-paced environment, so it is essential that you can manage a changing list of priorities. This position is based in Chippenham, Wiltshire – providing 2nd Line support for national radio contracts. Flexibility for On-call Rota and Overtime hours when required. Due to the nature of this role successful applicant must ideally have current SC clearance including CTC Enhanced Level 2 or be eligible to obtain those clearances.
Purpose of the role: This is a significant role within our Managed Solutions team. This role reports into the Senior Radio Systems Engineer and forms part of a Managed Solutions team.
Key Duties & Responsibilities:
- Provide customer support to end users to triage faults/issues
- Providing 2nd line technical support to field based engineers relating to radio faults
- Provides technical support for the development, construction, maintenance and optimisation of radio networks.
- Installing, configuring and testing radio network equipment and software components.
- Undertake repairs of various handheld and rack mounted radio equipment.
- Attend customer sites to perform site surveys, system maintenance, assist with fault finding/repair or project work as necessary.
- To partake in Out of Hours telephone support as part of a rota.
Qualifications
Our ideal candidate will have/be:
- 2nd Line Radio repair experience including maintenance and fault resolution
- Antenna, PMR installation and decommissioning.
- Experience of Tetra, microwave and DMR systems, including cell enhancement and repeater systems.
- Personal and on-site Health and safety Liaison with and co-ordination of both Client and 3rd Party contractors.
- Good understanding of Microsoft Windows and Unix based systems.
- General awareness of RF and electronic test equipment.
- Understanding of IP networks/LAN
Additional Information
We pride ourselves in offering an excellent benefits package. When you join the team at NEC Software Solutions, you are provided with the following:
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover (with the option to increase cover at an additional cost)
- A Group Pension Plan
- A selection of flexible benefits to suit your individual needs
OTHER INFORMATION Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting, references and occupational health checks. Due to the nature of the role, candidates will need a Disclosure Barring Service (DBS) check. Further security checks including NPPV3+SC and CTC Enhanced level 2 will also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are: We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Radio Systems Engineer in Chippenham employer: NECSWS
Contact Detail:
NECSWS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Radio Systems Engineer in Chippenham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend events, and connect with current employees at NEC Software Solutions. A friendly chat can sometimes lead to opportunities that aren’t even advertised!
✨Tip Number 2
Prepare for the interview by brushing up on your technical skills and knowledge about radio systems. We want to see how you handle real-world scenarios, so think of examples from your past experiences that showcase your problem-solving abilities.
✨Tip Number 3
Show your passion for the role! When you’re chatting with us, let your enthusiasm for radio systems and customer support shine through. We love candidates who are genuinely excited about making a difference in the world.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team at NEC Software Solutions.
We think you need these skills to ace Radio Systems Engineer in Chippenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Radio Systems Engineer role. Highlight your 2nd Line Radio Services experience and any relevant technical skills. We want to see how your background fits with what we do!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your experience aligns with our needs. We love seeing enthusiasm and a personal touch!
Showcase Your Problem-Solving Skills: In a fast-paced environment like ours, problem-solving is key. Share examples in your application that demonstrate how you've successfully managed changing priorities and resolved technical issues in the past.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at NECSWS
✨Know Your Radio Systems
Make sure you brush up on your knowledge of 2nd Line Radio Services, including maintenance and fault resolution. Familiarise yourself with Tetra, microwave, and DMR systems, as well as any relevant equipment you'll be working with. This will show that you're not just a candidate, but someone who genuinely understands the role.
✨Demonstrate Flexibility
Since this role involves managing changing priorities, be prepared to discuss how you've successfully adapted in fast-paced environments before. Share specific examples where you’ve had to juggle multiple tasks or respond to urgent issues, highlighting your problem-solving skills and adaptability.
✨Showcase Your Technical Support Skills
Be ready to talk about your experience providing technical support, especially in relation to radio faults. Prepare to explain how you triage issues and assist field engineers. This is your chance to demonstrate your hands-on experience and how you can contribute to the team’s success.
✨Prepare for Security Clearance Questions
Since the role requires SC clearance, be ready to discuss your eligibility or current status regarding security clearances. If you have experience with the vetting process, share that too. It’s important to show that you understand the significance of security in this role and are prepared to meet those requirements.