At a Glance
- Tasks: Lead a team to manage Change and Release processes effectively.
- Company: Join NECSWS, a forward-thinking organisation in Tees Valley.
- Benefits: Enjoy private medical coverage and a generous pension plan.
- Other info: Opportunity to work in a supportive environment with career advancement.
- Why this job: Make a real difference in IT service management with a dynamic team.
- Qualifications: ITIL v3 certification and knowledge of ISO 20000 required.
The predicted salary is between 50000 - 60000 € per year.
NECSWS in Tees Valley is looking for a Change, Configuration and Release Team Leader. This full-time role involves leading a geographically dispersed team to ensure effective Change and Release Management in accordance with ITIL standards. You will oversee the team's performance using KPIs while working closely with various stakeholders.
Essential qualifications include ITIL v3 and knowledge of ISO 20000.
The position offers benefits like private medical coverage and a generous pension plan.
Change, Configuration & Release Lead (ITIL/ISO 20000) employer: NECSWS
NECSWS is an exceptional employer located in the vibrant Tees Valley, offering a dynamic work environment that fosters collaboration and innovation. With a strong commitment to employee development, we provide ample growth opportunities and a supportive culture that values work-life balance. Our comprehensive benefits package, including private medical coverage and a generous pension plan, ensures that our team members are well taken care of as they lead impactful change in the IT sector.
StudySmarter Expert Advice🤫
We think this is how you could land Change, Configuration & Release Lead (ITIL/ISO 20000)
✨Tip Number 1
Network like a pro! Reach out to your connections in the ITIL and ISO 20000 space. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or case studies that highlight your experience with Change and Release Management. This will help you stand out during interviews.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or use online resources to refine your answers, especially around KPIs and team leadership.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed and shows you’re serious about joining our team.
We think you need these skills to ace Change, Configuration & Release Lead (ITIL/ISO 20000)
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Change, Configuration & Release Lead role. Highlight your ITIL v3 qualifications and any relevant experience with ISO 20000 to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for leading our team. Share specific examples of how you've successfully managed change and release processes in the past.
Showcase Your Leadership Skills:Since this role involves leading a geographically dispersed team, make sure to highlight your leadership experience. Talk about how you've motivated teams and improved performance using KPIs in previous roles.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at NECSWS
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL v3 knowledge before the interview. Be ready to discuss how you've applied ITIL principles in past roles, especially in Change and Release Management. This will show that you not only understand the theory but can also implement it effectively.
✨Showcase Your Leadership Skills
As a Change, Configuration & Release Lead, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, particularly in a geographically dispersed setting. Highlight your ability to motivate and guide team members towards achieving KPIs.
✨Understand Stakeholder Engagement
Familiarise yourself with the importance of stakeholder management in Change and Release processes. Be prepared to discuss how you've collaborated with various stakeholders in previous roles, ensuring their needs are met while maintaining compliance with ITIL standards.
✨Prepare Questions About the Role
Interviews are a two-way street! Think of insightful questions to ask about the team's current challenges or how success is measured in this role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
