Team Leader - Diabetic Eye Screening in New Malden

The Team Leader is responsible for the clinical activities of the screening programme, ensuring robust rota management, screening and grading capacity planning, first line management of service staff and oversight of service performance and processes.

• The Team Leader will monitor staff performance, training and competency, as well as the service's equipment and facilities.
• The Team Leader is responsible for day to day operational management and clinic appointment booking. This will involve working with and across a wide range of stakeholders, particularly liaising with GP and Medical Centre managers.
• The Team Leader will ensure the programme is delivered in line with national standards, providing an excellent screening service with the ultimate aim of reducing new blindness due to diabetic retinopathy.

Job dimensions:

• The Team Leader will support the Programme Manager to achieve service objectives, KPIs and demand and capacity planning.
• The post holder will undertake RDS, DS and SLB clinics as required and be trained up to the required levels.
• The role covers management of team in South West London.
• Ensure all documentation of a sensitive nature and containing Personal Identifiable Data (PID) is disposed of in a secure and proper manner in line with Data Protection Act and Calidcott Principal Guidelines.
• Maintain and comply with any and all policy documents, audits and office legislative compliance documentation accessible for inspection at all times.
• Maintain safe, risk free working practices and environment in compliance with local and organisational policies and protocols.

Qualifications - Knowledge, skills and experience:

• Successful completion of Health Screening Diploma (or City & Guilds) qualification.
• Evidence of continued professional development (CPD).
• Management experience including performance management of teams and individuals alongside an experience of working within diabetic eye screening, healthcare or other people/patient focused services.
• They will need to show initiative and the ability to prioritise tasks and to use problem-solving skills on a daily basis largely unsupervised sometimes under pressure.
• Be able to use good effective communication skills both written and oral within a multidisciplinary team at all levels and with diabetic patients in a calm, sensitive and reassuring way.
• As well as the ability to work successfully across professional organisations and with a multitude of stakeholders.
• IT literate with a knowledge of information governance.
• A willingness to partake in development opportunities.
• May be required to undertake such other duties commensurate with their role/experience in agreement with the post holder.
• A full driving licence and preferably your own transport to travel to and from health centres, GP practices and other places of work within the programme area.
• Be willing and able to run all aspects of RDS and DS clinics and to be able to grade at all levels, with proven high sensitivity and specificity.
• This role is exempt from the Rehabilitation of Offenders Act 1974. Successful applicants will be required to provide full details of any previous cautions and convictions and undertake an enhanced disclosure with the Disclosure & Barring Service upon entry and thereafter every 3 years.

Additional Information:

• We are proud of the benefits we offer employees of NEC Software Solutions.
• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
• 25 days paid holiday with the option to buy/sell.
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
• A Group Pension Plan with fantastic employer contributions up to a maximum.
• A fantastic selection of flexible benefits to suit your individual needs.
• We are an employer who cares, we have an invaluable employee assistance programme which can help in every area of your life.
• All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.