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Change, Configuration & Release Analyst in Chippenham
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NEC
Change, Configuration & Release Analyst

Change, Configuration & Release Analyst in Chippenham

Chippenham Full-Time No home office possible
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Job Description

Join our IT Service Delivery Department at NECSWS as an Change Configuration and Release Analyst.Our team ensures IT services are deployed, monitored, and continually improved for colleagues and customers.

This role is working on a hybrid basis fromChippenham.

You’ll work on the Change, Config & Release Team, managing the lifecycle of changes to internal and external IT systems from planned to emergency. Your role is to assess risks, coordinate stakeholders, and ensure smooth implementation while promoting best practices and continuous improvement.

Key Responsibilities:

  • Review and validate change requests and impact assessments.
  • Host and document change-related calls.
  • Coordinate with internal teams and external departments.
  • Track and manage changes through their lifecycle.
  • Conduct release analysis to assess readiness, dependencies, and risk before deployment.
  • Provide guidance, training, and process improvements.

    • Qualifications

    Skills & Experience:

    Essential:

  • Strong stakeholder engagement and customer-facing experience.
  • Proficiency in Microsoft Excel (data analysis desirable).
  • Eligible for UK Security Clearance and NPPV3

    • Desirable:

  • Experience in release analysis and/or change analysis, including evaluating release scope, risk, and impact.
  • Knowledge of ITIL methodology and Service Delivery processes.
  • ITIL v4 Certified

    • Additional Information

    We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:

  • Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
  • 25 days paid holiday with the option to buy/sell
  • 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
  • A Group Pension Plan with fantastic employer contributions up to a maximum of
  • A selection of flexible benefits to suit your individual needs
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    Contact Detail:

    NEC Recruiting Team

    View NEC Profile
    Change, Configuration & Release Analyst in Chippenham
    NEC
    Location: Chippenham
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    • Change, Configuration & Release Analyst in Chippenham

      Chippenham
      Full-Time
    • N

      NEC

      1000+
      View NEC Profile
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