Product Manager · · Hybrid Remote

This role is remote or hybrid depending on your location. In either case, this role expects the successful candidate to travel to our offices and to customer sites upon request.

This role is accountable for hands-on operational delivery, and strategic research and planning. Reporting to the Head of Product, you will become the right-hand of your Business Unit Directors - someone trusted to get a job done through challenging times, as well as subject matter expert of your product, and thought leader in your sector.

• Deliver ambitious roadmaps that grow market share and enter new markets (public / private / international).
• Maintain the associated collateral including documenting our relative position in the market, potential partnerships and growth opportunities.
• Lead go-to-market planning and execution for new products and features, orchestrating cross-functional teams and owning outcomes.
• End-to-end ownership of the product lifecycle, balancing system health, delivery commitments and innovation, while owning the value narrative behind decisions supported by commercial and market insight.
• Apply design-thinking, mapping and tracking end-to-end user, patient, and customer journeys, to improve user and patient experience - collaborating with design, clinical and other cross-functional teams.
• Define and track product key performance indicators (KPIs) aligned to your business unit’s objectives and key results (OKRs), owning the sourcing of data where gaps exist.
• Own the new demand funnel into your team, as well as the prioritisation of new work coming into your team and be accountable for the quality and sign off requirements & user story documentation – collaborating with the wider product team to define and meet acceptance criteria and ‘ready’/‘done’ standards.
• Accountable for value delivered to customers, working with technical leads to ensure scalable, quality, interoperable solutions are delivered on time, whilst coordinating releases and associated communications.
• Work with development leaders to maintain effective team RACI and strive to continuously improve delivery predictability, quality, efficiency and effectiveness.
• Create and maintain all product collateral necessary to enable comms, sales, marketing and the implementation teams to be successful.

Propositions, sales and commercial acumen:

• Track and strive to forever improve the return on investment of your product team - working closely with finance and sales to track current and projected revenues and costs, whilst remaining ambitious in terms of growth.
• Author business cases to gain buy-in from an exec audience that are compelling from a proposition, commercial, architectural and product strategy perspective.
• Act as product SME and advocate, supporting sales with collateral, training and provide direct support in pitches when required.
• Exceptional communicator and presenter (written, in person, and online).
• Delivered AI/data products.
• Working with AI to improve your efficiency and working with an AI enabled development team.
• Experience across agile, scaled agile and waterfall delivery.
• Azure DevOps, Jira, Aha!

This is a remote role with the expectation to travel to customer sites and NEC offices across the country when required. No particular qualifications are mandatory, although degree level+ or equivalent certifications in a product, project management, business or technical related disciplines would be advantageous.

We are proud of the benefits we offer employees of NEC Software Solutions:

• Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
• 25 days paid holiday with the option to buy/sell
• 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
• A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
• A fantastic selection of flexible benefits to suit your individual needs
• We are an employer who cares, we have an invaluable employee assistance programme which can help in every area of your life

Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. This role will require UK Security Clearance.

NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. We’d love your help.