NEC Software Solutions is seeking a communications/telephony specialist to support diabetic eye screening services across the UK and Ireland. The role involves handling high volumes of calls, scheduling appointments, and triaging issues within a delivery team or on an individual basis.
You will work with VOIP systems, MS Word/Excel, and database tools while maintaining accurate records and delivering timely patient communications.
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Telephony & Customer Support Advisor (Rotating Shifts) in Worcester employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
