NEC Software Solutions, a provider of diabetic eye screening services across the UK, seeks a Communications/Telephony specialist. You will handle high-volume calls, book and adjust appointments, and triage issues while maintaining excellent customer service.
The role supports NHS communications and database processes both with patients and healthcare staff. You will work in a team or alone, contributing to a reliable, efficient national service.
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Healthcare Contact Centre Agent (Telephony) in Worcester employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
