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- Tasks: Drive successful implementation of NEC Housing system and provide expert consultancy and training.
- Company: Join NEC Software Solutions, a global tech leader making a real-world impact.
- Benefits: Enjoy private medical cover, generous holiday, and a fantastic pension scheme.
- Why this job: Make a difference in public services while developing your technical skills.
- Qualifications: Strong SQL skills and a passion for customer support are essential.
- Other info: Flexible working options and access to 15,000+ LinkedIn Learning courses.
The predicted salary is between 36000 - 60000 £ per year.
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Company Description
Come join us and make a difference in the world!
NO AGENCIES PLEASE
Job Description
Role will be home or Hybrid Office Based Subject to Location. Join our esteemed Housing Implementation Support team and make a significant impact by driving the successful implementation of the NEC Housing system at new customer sites. As a valued team member, you\\\’ll deliver exceptional consultancy, training, and support services to both new and existing customers. With a strong command of SQL and PLSQL, you\\\’ll play a vital role in ensuring seamless operations and customer satisfaction.
- Lead the implementation process, providing invaluable guidance and support to customers.
- Offer expert advice on data migration into NEC Housing, ensuring accuracy and efficiency.
- Conduct comprehensive training sessions and consultancy services, empowering customers to optimize features such as DTI, Query View, Task Manager, Archiving, and Variable Warnings.
- Excel in assisting customers with data manipulation and cleansing activities, facilitating smooth operations.
- Collaborate with cross-functional teams to devise innovative solutions for customer interfacing and integration requirements.
- Leverage your technical prowess to develop and customize dataloads to meet specific needs.
- Provide indispensable support during critical year-end processes, including dataloads, extracts, and notifications, particularly in Leasehold Service Charge and Rent areas.
Qualifications
- Showcase your exceptional training and consultancy skills, delivering clear and impactful services.
- Demonstrate excellent interpersonal, communication, and organizational abilities to foster strong customer relationships.
- Possess a deep understanding of the NEC Housing product, ensuring seamless support and guidance.
- Exhibit a high level of proficiency in SQL, enabling you to work with data effectively and efficiently.
- Utilize your expertise in Oracle databases, leveraging their power to enhance performance.
- Create concise and comprehensive documentation, including Functional Specifications and Dataload Documents.
- Display an eagerness to learn and adapt to new skills and technologies.
- Embrace occasional travel opportunities, both domestic and international, to collaborate directly with customers and deliver exceptional service.
Additional Information
We pride ourselves in offering an excellent benefits package, including an above average pension scheme. When you join the team at NEC Software Solutions, you are provided with the following:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost)
- 25 days paid holiday with the option to buy/sell (FTE)
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost)
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%
- A selection of flexible benefits to suit your individual needs
- All colleagues get free access to LinkedIn Learning. Over 15000 courses covering a huge breadth of subjects. Learn about what you like, when you like, how you like.
Other Information
- Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required.
- All offers are subject to satisfactory vetting, references and occupational health checks.
- Depending on the nature of the role a Disclosure Barring Service (DBS) check may also be required.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We\\\’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people and even test the hearing of newborn babies. Working with us, you\\\’ll be helping our 3,000+ employees push the boundaries of what\\’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities and more. We help them pay financial support faster, speed up treatments for patients and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We\\\’d love your help. And we\\\’ll support you all the way.
Seniority level Mid-Senior level
Employment type Full-time
Job function Information Technology
Industries IT Services and IT Consulting
London, England, United Kingdom
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Technical Implementation Consultant employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Implementation Consultant
✨Tip Number 1
Network like a pro! Reach out to your connections on LinkedIn or attend industry events. We all know that sometimes it’s not just what you know, but who you know that can help you land that Technical Implementation Consultant role.
✨Tip Number 2
Prepare for the interview by practising common questions related to SQL and PLSQL. We recommend doing mock interviews with friends or using online platforms to get comfortable discussing your technical skills and consultancy experience.
✨Tip Number 3
Showcase your problem-solving skills during interviews. Think of examples where you’ve successfully implemented solutions or trained customers. We want to see how you can make a difference in our Housing Implementation Support team!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely interested in joining our mission to make a world of difference.
We think you need these skills to ace Technical Implementation Consultant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Technical Implementation Consultant role. Highlight your SQL and PLSQL skills, and any relevant experience with NEC Housing or similar systems. We want to see how you can make a difference!
Show Off Your Training Skills: Since this role involves delivering training and consultancy, share examples of your past experiences in these areas. We love seeing how you've empowered others to succeed, so don’t hold back on those success stories!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and structure your documents well. We appreciate a well-organised application that makes it easy for us to see your qualifications.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NEC Software Solutions
✨Know Your SQL Inside Out
As a Technical Implementation Consultant, your command of SQL and PLSQL is crucial. Brush up on your SQL skills before the interview. Be prepared to discuss how you've used SQL in past projects, especially in data migration and manipulation.
✨Showcase Your Consultancy Skills
This role involves delivering training and consultancy services. Think of examples where you've successfully trained others or provided consultancy. Highlight your ability to communicate complex information clearly and effectively.
✨Understand the NEC Housing System
Familiarise yourself with the NEC Housing system and its features. Research how it benefits customers and be ready to discuss how you can help clients optimise these features during implementation.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Prepare examples of challenges you've faced in previous roles, particularly related to customer support and data management, and how you overcame them.
