NEC Software Solutions is seeking a Service Desk Team Leader to oversee the day-to-day Service Desk and Incident Management functions for NEC and its customers. The role includes direct and functional management of teams based in Hartlepool, Chippenham and India, with a focus on ISO20000 compliance and a strong ITIL framework.
The position is Mon-Fri 09:00-17:30, hybrid office-based in Hartlepool, with potential travel to customer sites and other NEC offices.
#J-18808-LjbffrService Desk Team Lead | ITIL-Driven, ISO20000 Champion employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the Social Housing sector. With flexible hybrid and remote working options, employees enjoy a healthy work-life balance while having access to continuous professional development opportunities. Join us to be part of a forward-thinking team dedicated to creating impactful solutions that truly make a difference in communities across the UK.
