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For Companies At a Glance
- Tasks: Manage service operations and build strong client relationships in a dynamic environment.
- Company: Leading software solutions provider based in Greater London.
- Benefits: Private medical cover, paid holidays, and a competitive salary.
- Why this job: Join a top company and enhance your career in IT service management.
- Qualifications: Strong background in Client Services Management and knowledge of ITIL required.
- Other info: Met Police Security Clearance and right to work in the EU needed.
The predicted salary is between 48000 - 72000 £ per year.
A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.
This position includes benefits such as private medical cover, paid holidays, and a competitive salary. The role requires Met Police Security Clearance and a right to work in the EU.
Senior Service Delivery Manager - ITIL/SIAM Specialist employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Manager - ITIL/SIAM Specialist
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Service Delivery Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL and SIAM knowledge. We all know that confidence is key, so practice answering common questions and think of examples from your past experiences that showcase your skills in client services management.
✨Tip Number 3
Don’t forget to tailor your approach! When you find a job that excites you, make sure to highlight your relevant experience and skills that align with the job description. This shows employers that you’re not just another applicant, but someone who truly understands their needs.
✨Tip Number 4
Apply through our website for the best chance at landing that dream job! We make it easy for you to showcase your talents and connect with potential employers looking for someone just like you. Plus, it’s a great way to stay updated on new opportunities!
We think you need these skills to ace Senior Service Delivery Manager - ITIL/SIAM Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Client Services Management and your knowledge of ITIL. We want to see how your skills align with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Delivery Manager role. We love seeing your personality come through, so keep it engaging and professional.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Use clear and concise language, and don’t forget to proofread for any typos or errors – we want to see your attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be ready to discuss how you've applied ITIL principles in previous roles, as this will show your expertise and understanding of service delivery management.
✨Showcase Your Client Management Skills
Prepare examples of how you've successfully managed client relationships in the past. Think about specific challenges you faced and how you resolved them, as this will demonstrate your ability to handle client services effectively.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video recordings to refine your delivery and ensure you come across as confident and professional.
✨Understand the Company Culture
Research the company’s values and culture. Being able to align your answers with their mission will show that you're not just a fit for the role, but also for the team. This can set you apart from other candidates who may not have done their homework.
