Key Responsibilities
- Shape the best approach and proposed use of the NEC Housing platform, which will differ for each client, based on their business requirements and wider process/organisation architecture.
- Plan and manage demonstrations of the NEC Housing platform to prospects and current clients, ensuring you understand what they want to achieve and can illustrate this in the best possible way.
- Liaise with the sales team to ensure a good understanding of the client and provide pre‑ and post‑demonstration engagement.
- Assist with the production of bid responses, working with colleagues across the NEC business to ensure an accurate and professional response.
- Keep abreast of changes in NEC Housing, including new functionality, technical and pre‑requisite considerations through research and self‑sufficient training.
- Configure and maintain a demonstration version of the NEC Housing platform, in line with the latest features and required business outcomes.
- Research and understand the client organisation to ensure sessions are relevant and appropriate.
- Act as a subject matter expert for platform queries from sales colleagues.
- Liaise with Product Managers to provide feedback from clients or other relevant sources.
Qualifications
Essential Skills
- Experience of working in pre‑sales, or proven presentation capability gained from the private sector working with public sector customers, or within a public sector organisation.
- Good working knowledge of the social housing sector.
- Experience of using and/or demonstrating an integrated housing management solution.
- Full UK driving licence, with a need for travel in the role.
Desirable Skills
- Knowledge of emerging requirements within the housing/local government market.
- Understanding of the local government/social housing environment, competitive landscape and market drivers.
- Ability to effectively interact with and gather information from high‑level managers and senior officers.
- Awareness of client retention and the importance of customer satisfaction to achieve this.
- Support to other teams in the preparation of written proposals.
- Support the sales team pre‑ and post‑client demonstration/engagement.
- Good understanding of related solutions such as document management, asset management, mobile and scheduling.
Personal Skills
- Work effectively on own initiative.
- Good time management, able to meet tight deadlines.
- Strong command of the English language, both written and verbal.
- Team player with good communication skills.
- Excellent writing skills, able to explain technical concepts in layman’s terms.
- Good technical understanding of IT systems in general.
- Ability to absorb new and complex information quickly.
- Effective relationship builder.
- Willingness to travel.
Additional Information
- Private medical cover funded by NEC for employees (option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- Four times basic salary life assurance cover funded by NEC (option to increase cover at an additional cost).
- Group pension plan with employer contributions up to 8.5%.
- A selection of flexible benefits to suit individual needs.
Candidates must be able to demonstrate a pre‑existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. Depending on the nature of the role, a Disclosure Barring Service (DBS) check may also be required.
Equal Opportunities
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
