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- Tasks: Support software solutions for 100+ customers, including installations and troubleshooting.
- Company: Join NEC Software Solutions, part of a global tech giant making a real-world impact.
- Benefits: Enjoy private medical cover, 25 days holiday, flexible benefits, and free LinkedIn Learning access.
- Why this job: Be part of a team that supports vital public services and makes a difference every day.
- Qualifications: Experience with Oracle Database Management and customer interaction is essential.
- Other info: Hybrid or remote work options available; UK Security Clearance required.
The predicted salary is between 28800 - 43200 £ per year.
Come join us and make a difference in the world! Discover more at www.necsws.com. NO AGENCIES PLEASE.
Please note - Hybrid or remote subject to location. Join our skilled team as an Oracle Database Application and Support Analyst, supporting software solutions for 100+ esteemed customers, including prominent names in the Public Sector. This unique opportunity involves working with a mix of on-premises, private, and public cloud-based systems.
Main Responsibilities:
- Apply software updates, and perform technology upgrades.
- Conduct installations of new software, and troubleshoot related issues efficiently.
- Proactively review metrics, and address potential database performance and backup concerns.
- Communicate professionally with customers, and provide innovative solutions.
- Collaborate within the team, share workloads, and foster a supportive environment.
Essential Skills/Experience:
- Experience with Oracle Database Management including upgrades for single-instance environments.
- Experience in installing and maintaining software on Solaris, Linux, or MS Windows.
- Deployment of Apache Tomcat-based web applications, enhancing web services capabilities.
- Strong aptitude in direct customer interaction via video, telephone, and email.
- Eligibility for UK Security Clearance.
Desirable Skills/Experience:
- Expertise in Apache Web Server configuration and management, optimizing web app performance.
- Proficiency in Unix shell scripting, streamlining administrative tasks and automation.
- Experience in scripted database and software backups and recovery, ensuring data security.
- Knowledge of Microsoft IIS Web Server configuration and management.
- Understanding of network architecture, bolstering infrastructure expertise.
Additional Information:
We are proud of the benefits we offer employees of NEC Software Solutions:
- Private Medical Cover funded by NEC for Employees (with the option to add family members at an additional cost).
- 25 days paid holiday with the option to buy/sell.
- 4 x basic salary life assurance cover funded by NEC (with the option to increase cover at an additional cost).
- A Group Pension Plan with fantastic employer contributions up to a maximum of 8.5%.
- A fantastic selection of flexible benefits to suit your individual needs.
- We are an employer who cares; we have an invaluable employee assistance programme which can help in every area of your life.
- All colleagues get free access to LinkedIn Learning. Over 15,000 courses covering a huge breadth of subjects.
Candidates must be able to demonstrate a pre-existing right to work and travel within the UK. Documentary evidence will be required. All offers are subject to satisfactory vetting and reference checks. This role will require UK Security Clearance.
NEC Software Solutions is an equal opportunities employer, welcoming applications from all communities. If you require any reasonable adjustments or have specific accessibility needs during the recruitment or interview process, please feel free to share these with us. We are committed to ensuring an inclusive and accommodating experience for all candidates.
Who We Are:
We’re NEC Software Solutions (part of global tech giant NEC Corporation). While you read this ad, our software is helping to dispatch ambulances, support families, keep trains on the move, locate missing people, and even test the hearing of newborn babies. Working with us, you’ll be helping our 3,000+ employees push the boundaries of what’s possible and support amazing public services. We work with governments, hospitals, police forces, housing providers, local authorities, and more. We help them pay financial support faster, speed up treatments for patients, and respond to emergencies in the right way. The more we do, the more our customers can do for others. And together, we make a world of difference. We’d love your help. And we’ll support you all the way.
Seniority level: Entry level
Employment type: Full-time
Job function: Information Technology
Industries: IT Services and IT Consulting
Oracle Database and Application Support employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Oracle Database and Application Support
✨Tip Number 1
Familiarise yourself with Oracle Database Management and its upgrade processes. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Brush up on your skills with Solaris, Linux, and MS Windows, as these are crucial for the role. Consider setting up a home lab to practice installations and troubleshooting.
✨Tip Number 3
Prepare to demonstrate your customer interaction skills. Think of examples where you've successfully communicated technical information to non-technical users, as this will be key in your role.
✨Tip Number 4
Research NEC Software Solutions and their impact on public services. Understanding their mission and values will help you align your answers with what they’re looking for in a candidate.
We think you need these skills to ace Oracle Database and Application Support
Some tips for your application 🫡
Tailor Your CV: Make sure to customise your CV to highlight relevant experience with Oracle Database Management, software installations, and customer interaction. Use keywords from the job description to align your skills with what the company is looking for.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and your ability to support customers effectively. Mention specific experiences where you've successfully resolved issues or improved database performance.
Showcase Technical Skills: In your application, emphasise your technical skills related to Solaris, Linux, MS Windows, and Apache Tomcat. Provide examples of how you've used these technologies in past roles to demonstrate your capability.
Highlight Communication Skills: Since the role involves direct customer interaction, make sure to illustrate your communication skills. Share examples of how you've effectively communicated with clients or team members in previous positions.
How to prepare for a job interview at NEC Software Solutions
✨Know Your Oracle Basics
Make sure you brush up on your knowledge of Oracle Database Management, especially regarding upgrades for single-instance environments. Be prepared to discuss your experience with installations and troubleshooting, as these are key responsibilities in the role.
✨Demonstrate Customer Interaction Skills
Since the role involves direct communication with customers, practice articulating your thoughts clearly and professionally. Prepare examples of how you've successfully resolved customer issues in the past, whether via video, phone, or email.
✨Familiarise Yourself with Relevant Technologies
Get comfortable with the technologies mentioned in the job description, such as Solaris, Linux, MS Windows, and Apache Tomcat. Being able to discuss your experience with these systems will show that you're ready to hit the ground running.
✨Showcase Your Team Collaboration Skills
This position requires working closely with a team, so be ready to share examples of how you've collaborated effectively in previous roles. Highlight your ability to share workloads and foster a supportive environment, as this is crucial for success in the role.
