NEC Software Solutions in Nottingham is seeking a robust 2nd line software application support engineer for the CONNECT Police software. You will join a technically strong team, owning incident investigations, reproducing defects in internal test environments, and documenting effective workarounds.
You will work within ITIL-aligned processes, adhere to SLAs, and collaborate with other NEC teams and 3rd parties. Occasional on-call duties may apply as part of the service desk rota.
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ITIL-Savvy Support Consultant — Incident Resolution in Nottingham employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
