NEC Software Solutions in the United Kingdom seeks a 2nd line software application support specialist for the CONNECT Police software. You will resolve incidents, investigate complex issues, and recreate defect scenarios in internal test environments to provide evidence for fixes.
The role requires ITIL-aligned processes, strong analytical skills and the ability to multi-task while communicating clearly with technical and non-technical staff. Occasional on-call duties may apply.
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2nd-Line Software Support Specialist in Nottingham employer: NEC Software Solutions
NEC Software Solutions is an exceptional employer that prioritises inclusivity and impact in its work culture. With a strong focus on employee growth, you will have the opportunity to mentor colleagues and shape practice standards while working remotely in a collaborative environment. The company fosters a balance of autonomy and leadership, making it an ideal place for those looking to make meaningful contributions to service design.
