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For Companies At a Glance
- Tasks: Manage service operations and build strong client relationships in a dynamic environment.
- Company: Leading software solutions provider based in Greater London.
- Benefits: Private medical cover, paid holidays, and a competitive salary.
- Why this job: Join a top company and enhance your career in IT service management.
- Qualifications: Strong background in Client Services Management and knowledge of ITIL.
- Other info: Requires Met Police Security Clearance and right to work in the EU.
The predicted salary is between 48000 - 72000 £ per year.
A leading software solutions provider in Greater London seeks a Contact Manager responsible for managing service operations and client relationships. Ideal candidates will have a strong background in Client Services Management, detailed knowledge of ITIL, and excellent communication skills.
This position includes benefits such as private medical cover, paid holidays, and a competitive salary. The role requires Met Police Security Clearance and a right to work in the EU.
Senior Service Delivery Manager - ITIL/SIAM Specialist in London employer: NEC Software Solutions
Contact Detail:
NEC Software Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Delivery Manager - ITIL/SIAM Specialist in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a Senior Service Delivery Manager role. You never know who might have the inside scoop on an opening or can put in a good word for you.
✨Tip Number 2
Prepare for those interviews by brushing up on your ITIL and SIAM knowledge. We all know that being well-versed in these areas is crucial, so make sure you can confidently discuss how you've applied these frameworks in your previous roles.
✨Tip Number 3
Showcase your communication skills! During interviews, be clear and concise when discussing your experience in Client Services Management. Use examples that highlight your ability to manage client relationships effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Senior Service Delivery Manager - ITIL/SIAM Specialist in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Client Services Management and your knowledge of ITIL. We want to see how your skills align with the role, so don’t be shy about showcasing relevant projects or achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Senior Service Delivery Manager role. We love seeing enthusiasm and a clear understanding of our company’s values and goals.
Show Off Your Communication Skills: Since excellent communication is key for this role, make sure your application reflects that. Keep your language clear and concise, and don’t forget to proofread for any typos or errors. We appreciate attention to detail!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts!
How to prepare for a job interview at NEC Software Solutions
✨Know Your ITIL Inside Out
Make sure you brush up on your ITIL knowledge before the interview. Be prepared to discuss how you've applied ITIL principles in previous roles, as this will show your expertise and understanding of service delivery management.
✨Showcase Your Client Management Skills
Think of specific examples where you've successfully managed client relationships. Highlight any challenges you faced and how you overcame them, as this will demonstrate your problem-solving abilities and commitment to client satisfaction.
✨Communicate Clearly and Confidently
Since excellent communication skills are a must for this role, practice articulating your thoughts clearly. Consider doing mock interviews with a friend or using video calls to refine your delivery and ensure you come across as confident and professional.
✨Understand the Company Culture
Research the company’s values and culture. Being able to align your answers with their ethos will show that you're not just a fit for the role, but also for the team. This can set you apart from other candidates who may not have done their homework.
